209,226+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,226 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to Submit Claims
Easy to file claims. Thinking about upgrading my plan, though as it doesn't pay very much.
Insurer: Spot
By: Kathy Schoonmaker
I was so surprised at the way MetLife…
I was so surprised at the way MetLife treated us. My husband was the one who discovered that a claim was paid twice and I called customer service at MetLife that evening. The woman that I spoke with agreed and she told us to wait until we received a letter to confirm the overpayment. The letter arrived but it took a very long time, and my husband sent a refund check right away. Unfortunately the check was lost in the mail and MetLife sent me to collection without even calling or emailing us. How embarrassing to treat a very good customer this way. Please don't expect us to renew our pet insurance with MetLife ever again. This was a very poor decision on your part. Sincerely, A. Estol
Insurer: MetLife
By: Carlos Estol
Peace of mind
We had a scare with our pup and faced potential surgery. The vet told us she’d never had a trupanion claim for surgery denied, and it was such a peace of mind. Fortunately little guy didn’t need it, but all the imaging and tests and care were covered promptly (within 3 days). Grateful.
Insurer: Trupanion
By: Ashley
Thankful storm is covered
Very pleasant when Amanda answered the phone, engaged in conversation and made me feel comfortable with any questions I may have had , explained everything, made me feel comfortable and confident in the pet insurance I was getting for storm, did not push me into making rash decisions, very much appreciated her wisdom, thanks Amanda Mello
Insurer: Fetch Canada
By: Ls
My claim hasn’t been paid because you…
My claim hasn’t been paid because you need more information from the veterinarian however, my old insurance would accept the doctors invoice and reimburse me accordingly. I don’t know if the veterinarian will reply to your inquiry for additional information.
Insurer: Pumpkin
By: Alicia
Quick return
Quick return, no questions to avoid paying.
Insurer: Spot
By: Reilly Cargan
Pumpkin is always so efficient in…
Pumpkin is always so efficient in communicating and getting my claims taken care of in a timely manner
Insurer: Pumpkin
By: Eulalia
Healthy paws makes submitting a claim…
Healthy paws makes submitting a claim and getting paid out so simple. It took 3 days to get reimbursed, and that was with the weekend included!
Insurer: Healthy Paws
By: JESSICA
Pumpkin Pet Insurance is reliable
Pumpkin Pet Insurance is reliable, quick and really care about our dogs. Thank you.
Insurer: Pumpkin
By: Kathy Lessard Barnhill
Spot is a great choice all the way around!
Spot has been a great insurance for our dog Hux, a Britany. This is the first time we have gotten pet insurance for our pets, but being a veterinarian for over 25 yrs, I’ve dealt with just about every pet insurance out there and I can tell you, none are as easy as spot. The app is great, easy to submit things, they are clear in providing a detailed explanation of what was covered and how much. They are quick to reimburse and customer service is friendly and responsive. Great job Spot!
Insurer: Spot
By: JR