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Pets Best always reimburses for claims…
Pets Best always reimburses for claims very quickly. I appreciate how easy it is to submit claims as well.
Insurer: Pets Best
By: Linda Coon
Pet Parents Beware
On Dec. 20, 2024, I took my cat to the Southwest Veterinary Hospital. When I was standing at the front desk doing intake, the staff demanded $3,200. without even examining my cat. I paid them $1,000. and let them know I would have to check my credit card balance and my bank account to decide where to pull the remaining funds from. However, the front desk staff continued to badger me for the remaining balance. As it turns out my cat was badly constipated. I was told he would have to stay overnight and I went home. I was woken up at 6:00am by a call from the vet. She started harassing me for the remaining money even though my cat was not ready to be discharged. Therefore, I drove to the hospital and paid the remaining $2,200. While there, I let the vet know that I was offended by the rude and disrespectful way I had been treated. My cat was still not ready to be discharged, so I went back home. The clinic manager phoned me at home to start a confrontation with me because I had told the vet I was offended. She was trying to intimidate me on the phone by raising her voice and over talking when ever I tried to get a word in. Because I stood up to her, she informed me in an angry voice that my cat was ready to go home. When I got to the hospital, I was denied a consultation with the vet regarding my cat’s aftercare, and I was denied the hydracare I was told they would give me to try giving kitty at home. Because the clinic appeared unorganized and unprofessional, I called my vet as soon as I got home to get my cat in to be examined. Upon examination by my own vet, it was determined that my cat was no better off than before he went to Southwest Vet Hospital. They told me he was fine but they had lied to me about his condition. My own vet had to start treatment all over again and used treatment methods that Southwest Vet Hospital didn’t even bother using. Southwest Vet Hospital does not care about pets and does not make their care a priority, they are only concerned with making money and gouging people. I got scammed and therefore, I have filed a complaint with the Better Business Bureau and the College of Veterinarians. If anyone else has been treated like this and scammed, had their pet not properly treated, or not treated at all, I encourage filing a complaint with the Better Business Bureau and the College of Veterinarians. I would never recommend anyone go to the Southwest Vet Clinic.
Insurer: OVMA
By: Janice
First Time with Pet Insurance
This is my first time to buy pet insurance and I, thus far, love Spot Pet Insurance. The coverage that is available has been quite worth in investment and the turn around time for reimbursement is quick.
Insurer: Spot
By: Kevin Verrette
Rep exlained everthing.
Rep exlained everthing.
Insurer: Trupanion
By: Anthony
Quick and easy claim process!
Quick and easy claim process!
Insurer: Fetch
By: Janice
I just used Embrace for a month now but…
I just used Embrace for a month now but the experience is very pleasant. I bought wellness coverage for my cat and I recently had her neutered. The claim process is very easy. I put in a claim, I get paid. What a feeling. Insurance companies nowadays, they take your money but when it's time for a claim, they give you a hard time. Not so with Embrace.
Insurer: Embrace
By: Patrick Nguyen
Very easy and less complicate.
Very easy and less complicate.
Insurer: Embrace
By: Yolande Spund
Don't waste your time
This has to be the biggest crock I've ever heard of. Premiums increased have gone up by 400% since my initial sign up, with the latest increase nearly doubling my monthly rate. I've never filed a claim. Sick of the annual arbitrary price increases. Literally every other company has better service at a less expensive rate. What a joke.
Insurer: Embrace
By: Austin Trudeau
The best pet insurance
Pets best is always there in time of need. Couldn't do without them. My ig collapsed at the park(Not a dog park) so I rushed him to the Er.. they suggested a specialist who ran many tests including an MRI. All the tests were so expensive i could not have paid those high bills unless I had pet insurance. Whew. Pet's best came through for us and reimbursed us for bills in a timely manner. Thanks to all.