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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very good at what they do
Very good at what they do
Insurer: Spot
By: Amanda Ramnarine
Application was easy
Application was easy. Choices were laid out so I could understand what I was purchasing
Insurer: Prudent Pet
By: FRANK DI CHRISTINA
Wonderful option for those on a budget!
As someone who has never used pet insurance before, I was a little hesitant to sign up. Now, I’m so glad I did! Their app is easy to use, claims are filed so quickly, and the whole process is seamless. I cannot recommend Spot enough.
Insurer: Spot
By: Grace
Impressive
Very quick responses, kind on the phone, organized & transparent claim process.
Insurer: Spot
By: Shawnster
Mixed review
Positive: very prompt in payment, paid exactly what they said was covered. Negative: impossible to cancel policy through app. Contacted by email and did not receive response until days after my email. Called a few days before new month was to be billed asking to cancel effective immediately, they drag their feet so that they can charge one more month premium. Weighing the cost against benefits, I felt pet insurance benefits were not worth the premiums. Better to save the money for vet bills yourself.
Insurer: ASPCA
By: Tess Padilla
No payment for you!
They deny most claims. We really need ObamaCare for Pets.
Insurer: Pets Best
By: Larry Morgan
I had accidental and wellness
I had accidental and wellness. They owed me 250$ back for the wellness for the year and she had a lameness issue. I got nothing !! They told me they didn’t have enough information from the vet . They send over novels of her problems and still nothing !! I canceled it ! I wouldn’t have even gave them one star but had to to write this review!!
Insurer: Embrace
By: Kim Taylor
Pets Best is an awesome company
Pets Best is an awesome company. I have used other pet insurance companies in the past, and they couldn’t stand up to Pets Best. Great customer service, easy to use online. All around awesome!
Insurer: Pets Best
By: Tracy Pena
Service and quick reimbursements
Service and quick reimbursements
Insurer: Spot
By: Lee Nipper