Great signup experience
Easy to sign up, agent was very clear, direct billing at vets office, choose your deductible
- INSURER:
Trupanion Canada
- POSTED: 01/28/2022
- BY:
- BREED: Bernedoodle
- AGE OF PET: 7 - 10
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Responsive. Caring honest pet insurance
We have been with Healthy Paws for years and over this time they have been caring, quickly responsive to our claims and honest in fulfillment of claims. Well we hope our pets never get Sick, If they do it is great to know that we can have them cared for without major financial concerns.
- INSURER:
Healthy Paws
- POSTED: 01/27/2022
- BY: Megan
- BREED: Labrador Retriever (Black)
- AGE OF PET: Over 11 years
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Couldn't be happier
Embrace has been absolutely wonderful. We have 4 pets (2 cats/2 dogs). Embrace has covered everything from pets UTI's to surgeries. Claims submission is easy and processed quickly. We highly recommend them!!!
- INSURER:
Embrace
- POSTED: 01/27/2022
- BY: Cammie
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Denies All Claims For All the Excuses
Everything looks good on paper and all the pretty ads and probably fake reviews and support that they get. I bought the most expensive insurance plan they had. Embrace Pet Insurance has denied 6 out of 7 of my claims to date. They claim "pre-existing" conditions for everything and find ways to link things together to make them all related. Obviously a pets body parts are all connected. Even after my Vet wrote to them a full statement saying that my pet did not have this pre-existing condition, they still denied my claims. This is the usual fraudulent insurance practice to deny as many claims as possible and keep collecting premiums. I recommend you take your business elsewhere unless you want to try to fight claims all the time. Their Director of Underwriting and Claims carries a bachelors in biology and was a claim adjuster for a year before taking on the role per her LinkedIn. Thats your professional claims leader. I can no longer claim my dogs issues now that he really has a pre-existing condition.
Good luck if you want to try them and take this risk.
- INSURER:
Embrace
- POSTED: 01/27/2022
- BY: Joe
- BREED: Staffordshire Bull Terrier
- AGE OF PET: Over 11 years
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Unfulfilled claims
Bad experience they did not process the claim despite my vet sending the relevant documents. Their system acknowledged receipt by email and then later they said they wanted more except everything had been shared. They don’t cover half the things allstate or lemon does.
- INSURER:
Healthy Paws
- POSTED: 01/27/2022
- BY: Rewa
- BREED: Beagle
- AGE OF PET: 0 - 3
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Everytime I call your customer service dept your reps are on point and very knowlegeable and always a pleasure to talk to.
Everytime I call your customer service dept your reps are on point and very knowlegeable and always a pleasure to talk to. I feel like they know more than the office staff at my own veterinarys office.
- INSURER:
Trupanion
- POSTED: 01/27/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Excellent customer service friendly people on the phone expedient service.
Excellent customer service, friendly people on the phone, expedient service.
- INSURER:
Trupanion Canada
- POSTED: 01/27/2022
- BY:
- BREED: Giant Schnauzer
- AGE OF PET: Over 11 years
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Excellent.
Excellent. Easy and stress free in a difficult time.
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