217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Outstanding Service!
Thank you for providing a service that allowed me to financially care for my cat's health. When he got sick, my pet insurance gave me the confidence I needed to seek out veterinary care. Today, my kitty, Loki, is recovering nicely, and had I not had Pumpkin pet insurance, I am not sure I would have had such a positive outcome. Additionally, I need to add that the turnaround time for financial reimbursements is incredible. I would submit the claims, and literally within minutes (5-7 minutes), the reimbursed money was in my checking account. It was stunning! If you need pet insurance, I highly recommend Pumpkin Pet Insurance.
Insurer: Pumpkin
By: Kathy
This transition to Embrace was so easy
This transition to Embrace was so easy! Thank goodness for USAA and their fine service, for pointing me in this direction! Embrace offers great packages, and I am getting more for a better rate-saving over $200!
Insurer: Embrace
By: Stacy Kleinz
The person I spoke with was very…helpful
The person I spoke with was very helpful and was able to resolve the issue very quickly.
Insurer: MetLife
By: Kim
Poor policy
Telling your customers that their dog would not be covered for any pre-existing conditions is a horrible business model and makes no sense. Why would someone get pet insurance if the insurance is not gonna cover what they need the insurance for?
Insurer: Nationwide
By: customer
Fast and easy process and very friendly…
Fast and easy process and very friendly service
Insurer: Nationwide
By: Cindy
They love kitties
Trixie has been sick since we adopted her. The Feline Cat Clinic has helped us so much.
D.
I adopted a cat just before Christmas last year and immediately purchased Pets Best insurance for her. On the very day that the policy was active, she began showing symptoms of what I thought was a UTI. I brought her to the vet not knowing if the visit would be covered on day one of the policy. That day I received the sad news that my cat had lymphoma. Over the following 3 weeks before she passed away, she had an emergency visit, xray, ultrasound, and several medications and vet visits. The cost was overwhelming. I was concerned about the ease of the claims since everything happened so fast. Submitting a claim was so easy on the app, although there were several attempts that failed due to issues with the app. Eventually I was able to start the claims and from there Pets Best took over. They explained the benefits regarding what would be covered, what would go towards the deductible, and what was not covered by the plan. They also cancelled the policy and gave me a pro-rated refund for the annual premium. I received my refund and the claim payment very quickly. After a very sad situation, I was glad to have insurance to cover some of the cost. I would definitely use Pets Best again.
The customer service was great and my…
The customer service was great and my claim was processed quickly. Thank you
Insurer: Pumpkin
By: David V.
Wellness blood work & spay appointment for female lab
My wellness blood work bill was paid quickly -- less than 7 days to process and send in payment. It's been 8 days since spay appointment and claim is in process. I have no doubt that it will be processed shortly (there was a holiday in there), and highly recommend PetsBest insurance to my friends to insure their pets. Peace of mind is worth it.