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So far so good
So far so good. Mowgli has a weak patella and Spot is covering his PT. Thanks Spot!
Insurer: Spot
By: Cindy C
Hard to work with
Hard to work with, claims keep getting denied for silly reasons.
Insurer: Spot
By: Amanda
Worst insurance company. Buyer beware!
Worst insurance company. Do not hire this company. They will not approve any of your claims although perfectly legitimate and inline with supposed coverage. Spent an hour on the phone with customer service and they stated that my dog was completely covered for a dental cleaning only to get completely denied. Very unprofessional. Do not recommend. No one was willing to be helpful. Claimed to reach out to Vet office which was false. When proper documentation was provided, I was denied. I’m absolutely disappointed as I’m out of $1000.
Insurer: Spot
By: Roxana
Very responsive
Fast response and easy to submit online claims for my dog’s surgery . The claims came through quickly but I didn’t even know it was approved. As I did not hear for a few days and did call the customers service which was answered quickly and they looked up the claims for me. I like how responsive they are. Minor suggestion would be to inform me the claims were approved. I do like them sending me email to see how my dog was doing after the surgery.- nice touch.
Insurer: Healthy Paws
By: Krammie Chan
Spot Pet Inaurance
Have found Spot Pet Ins to be very good and for the most part responsive. The only issue is that we have submitted invoice and doctor notes and then they say they have not received even after both the vet and myself have resubmitted.
Insurer: Spot
By: DM
Daniel was a huge help
Daniel was a huge help! His personality was the best. Getting my baby signed up for insurance was easy and painless. All questions were explained.
Insurer: Nationwide
By: Mary
I don’t think they pay for anything and…
I don’t think they pay for anything and thus far I am sorry I changed pet insurance companies. All of my cats are rescues and don’t have records since the beginning of time and they keep asking for more. Our vet sent them complete access to his full file and it’s still not enough. They are saying my cats have pre-existing conditions that they do not have and were never treated for. Very very disappointed.
Insurer: Embrace
By: Linda Toporek
Andrea was great and very helpful with…
Andrea was great and very helpful with my questions!
Insurer: Prudent Pet
By: chlo
Don't bother with this insurance
Don't bother with this insurance. I have a 3 year old dog that we adopted. The poor thing has had one problem after another. I have sent claims to Fetch months ago and still have not been paid. I called yesterday and had an automated answer that said the claims where closed. I called my husband who received the same message but no answer to when we would be reimbursed. When I called today (the day after my call) the woman said they where waiting for more information. I sent it to them over a month ago! She said my claim was still opened. Does anyone know what's going on over there? I just received another bill from the Vet for over 900 dollars. She needs an operation for 8000 dollars. I'm sorry to say the poor girl at Fetch got an ear full from me. If we do not receive a check in the next two weeks I'm canceling this policy.
Insurer: Fetch
By: Karen Pruzan