208,625+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,625 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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ENDLESS paperwork request and stalling of payment on claim
ENDLESS requests for revised paperwork since they stall on reviewing your claim and then say they need ‘new’ doctors notes. All this for an allergy shot reimbursement. God forbid I have an actual large bill to review. They will stall for months and most likely deny. I am going back to Lemonade, this is a joke.
Insurer: MetLife
By: Heather
Timely response after filing the…
Timely response after filing the claims. I truly appreciate this insurance, especially with a golden! It's proven to be essential and reliable! Thank you!
Insurer: Embrace
By: MisMelis
I am always worried with insurance…
I am always worried with insurance companies but so far embrace has been great at covering our claims. Very fair and If I get another pet I will add to the policy
Insurer: Embrace
By: Brittany Notman
Just signed up 2 dogs Bird and Stella
I work for Markel, and am an agent for equine. I enjoyed this process. The only issue and I sent an email, I could not see the account for the second pet I added, Stella.
Insurer: Prudent Pet
By: Mary Phelps
I don’t even think I have service yet
I don’t even think I have service yet. I already paid about a week ago. I received an email saying I still don’t have coverage.
Insurer: Nationwide
By: customer
Prudent processed my claim quickly with…
Prudent processed my claim quickly with minimal fuss.
Insurer: Prudent Pet
By: tmackaytorys.com
Great service and response, customer friendly webpage.
Customer friendly webpage; easy to navigate. Easy to make a claim, quickly provide assistance, and reimbursement/coverage occurs in no time.
Insurer: Embrace
By: Cyn
They will force you out when your pet is old - beware
I signed up when my dog was a puppy 13 years ago. Premiums have increased steadily even though she has been relatively healthy. Now that she turned 13, they are effectively forcing me off coverage by increasing the premium to $4,000 for a $1K deductible and $10K limit. If I reduce the limit to $2K, my premium would only drop to $2K. With a $1K deductible, that means I'd have to pay $2K to get $2K * 90% coverage only if I encounter $3K in costs. I've already opted out of rX and exam fees. I started coverage as a puppy to be able to have coverage throughout her life. To have paid them sizeable premiums for 12 years and to be forced out now that she is old is REALLY upsetting. Their claims process is smooth and easy and I have recommended them to many over the years, but right now I feel like they are just like every other cold-hearted insurance company.
Insurer: Embrace
By: Cathy Peck
Incredible company. Highly recommend!
I’ve never had a single issue with this company. They have always promptly and accurately reimbursed me for all of my claims throughout the years. I would highly recommend this insurance company to anyone.
Insurer: Embrace
By: F Marino
It’s straight to the point on the app…
It’s straight to the point on the app itself and they do cover a lot well of course I have 80% but it’s true to that number. And if you ever have any questions, you can actually speak to an actual person whether you call or whether you do it through their chatting on the app. But they’re very attentive and Quick to respond.
Insurer: MetLife
By: AB