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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Signing up online was super easy
Signing up online was super easy. I love how you can customize your plan with clear explanations of what each item entails. Looking into the plan was also pressure-free, with no commitment until you are ready to purchase the plan that works best for you. I just loved how easy it was to get all the information I needed online on their website, at my own pace.
Insurer: MetLife
By: Nadezchka James
MetLife makes the process for insurance…
MetLife makes the process for insurance reimbursement so smooth and fast. Very pleased with the costs and services
Insurer: MetLife
By: Steve Dozois
Great company
Easy to add my 2nd pet
Insurer: Prudent Pet
By: popeteresakoutlook.com
Very easy to work
Very easy to work with! And very quick to respond
Insurer: Pumpkin
By: BROOKE GINDLESBERGER
Customer service always helpful
Call centers are in the US and I feel the customer service has always been helpful. My issues have been resolved. Everyone is generally helpful. While my insurance has steadily gone up, they have found ways to help me reduce it when I can. It's taken care of my pet and the app and submitting has all been straightforward. I also appreciate the other benefits that come with it, though not every state can take advantage.
Insurer: MetLife
By: Amy
Fast
Fast, Easy, my questions were answered.
Insurer: MetLife
By: Molly Lundgren
It was easy to fill out the information…
It was easy to fill out the information and reimburse all the fee very quickly. Thank you so much, appreciate it.
Insurer: Spot
By: Chikako Gray
Poor communication
Currently i am very unhappy with their service. Coverage is great. But trying to get a claim covered after sending information 4x and speaking to multiple people, including supervisor, I still don't have this resolved. Every phone call I get told something different.
Insurer: MetLife
By: Shannon Wyman
Quick Processing of Claim
The processing time for my claim was great. Still waiting for the check to be delivered.
Insurer: Pumpkin
By: Elizabeth
Big Spence ACL surgery
Our dog needed surgery on his ACL which is a expensive procedure. Trupanion covered the charges in a timely manner. I thank God that I had insurance to cover this.
Insurer: Trupanion
By: David Najemian