5
out of 5
Verified
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5
out of 5
Verified
I have had great experiences with Trupanaion ever since I first signed up with my other dog Danny almost ten years ago.
I have had great experiences with Trupanaion, ever since I first signed up with my other dog, Danny, almost ten years ago. It's easy to submit a claim, or to have your veterinarian cooperate with Trupanion to have your claims paid directly to your vet (only paying your portion at checkout)! When I have questions Trupanion is always quick to answer the phone and help me find a solution. I recently signed up for a Trupanion plan with my certified guide dog and had a question about how vet services specific to the work she does are covered. Mindi, the customer service representative, put me on hold and got an answer for me immediately. Trupanion is a great company that is helpful and respectful to me as a customer, and is my partner in keeping my dogs healthy.
- INSURER: Trupanion
- POSTED: 05/25/2023
- BY: Kristen
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
4
out of 5
Verified
Coverage
Signing up was easy and convenient for me. I would definitely recommend this insurance to friends and family as I did a lot of research and the coverage for the premium quoted was definitely one of the best.
- INSURER: Trupanion
- POSTED: 05/25/2023
- BY: Roxan
- BREED: Pug
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
so far my experience has been simple informative and hoping if I need to use the insurance for Oliver it will be the same experience.
so far my experience has been simple, informative and hoping if I need to use the insurance for Oliver, it will be the same experience.
- INSURER: Trupanion
- POSTED: 05/25/2023
- BY: Teresa
- BREED: Mixed breed
- AGE OF PET: 0 - 3
5
out of 5
Verified
So happy I got the service
Always fast smooth claim processing. No surprises no mistakes. Been excellent to deal with. So happy. I got the service.
- INSURER: Trupanion Canada
- POSTED: 05/25/2023
- BY: Jan
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Great option for pet lovers!
Straightforward and easy!
- INSURER: Trupanion Canada
- POSTED: 05/25/2023
- BY: Stephen
- BREED: Mixed breed
- AGE OF PET: 0 - 3
5
out of 5
Verified
Feeling satisfied and grateful!
Submitted the invoice and the answer came clear and fast! Thank you!
- INSURER: Trupanion Canada
- POSTED: 05/25/2023
- BY: Murilo
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
The Joy of Interacting with a Polite, Re
The agent who took the call .. processed the information.. answered the questions and executed the contract was superb ! Professional .. helpful⦠knowledgeable.. and patience
- INSURER: Trupanion Canada
- POSTED: 05/25/2023
- BY: Mary
- BREED: Poodle-Standard
- AGE OF PET: 0 - 3
1
out of 5
CLAIMS DENIED
i have filed 2 claims, one for a UTI that was denied as they stated it was a pre-existing condition as our dog had had one 5 months prior. Not sure how that is pre-existing as it isn't for a human - you sometimes just get them. The other one was for a sprain and again denied. Our dog jumped up to get a squirrel that ran up a tree and came down and landed wrong and hurt her leg. She was not seen by the vet just a phone call, they just gave her anti inflammatory and 7 days later was fine. 8 months later (last week) she was running and stepped into a hole and sprained her wrist on the same leg - CLAIM DENIED!!!! PRE EXSITING CONDITION. Not sure how a sprain qualifies for that but for them it does. been paying 70.00 a month for about 8 months and have got nothing. She was diagnosed with arthritis now so denying this as well. Don't waste your money!
- INSURER: Lemonade
- POSTED: 05/24/2023
- BY: Sandi
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10