217,169+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,169 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,169 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,796 reviews

4.9
Healthy Paws

11,085 reviews

4.9
Fetch

5,418 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,955 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

September 08, 2025

WORST EVER

Absolutely abysmal - a total scam. (Just read the zillion awful reviews on the BBB pages) Had accident coverage for my cat who threw up blood one day. Vet did bloodwork and examined him and determined he’d eaten something weird and was fine (which he was, thankfully). Spot denied my claim (over $600) repeatedly saying he was ill. He’s never been ill a day in his life - which my vet tried repeatedly to dispute (as did I). The bloodwork was clear and there was literally nothing that would lead to that false conclusion. Did they care? Nope. BOTTOM OF THE BARREL

Insurer: Spot

By: Kristen

Useful
Verified September 08, 2025

Speaking with the agent was really…

Speaking with the agent was really good. As an elderly person it was great to have the lady explain all the different areas of the quote. She was most pleasant and helpful. Also liked that there was no pressure and room to ask questions. As far as agents this is one of the best have encountered.

Insurer: Sonnet

By: Teresa Neish

Verified September 08, 2025

Been looking,& searching

Been looking,& searching. Best coverage for my baby…TY

Insurer: Prudent Pet

By: Jul_rammsn.com

Verified September 08, 2025

Difficult to complete enrollment.

After I got my quote, I had to try several times to enroll my pet. I don't know if there was an issue with the system itself, but I would enter my info again and again and the actual enrollment section or button wouldn't appear. After quite a few tries and days, the system finally took my info and completed the enrollment process.

Insurer: Nationwide

By: MB

Verified September 08, 2025

The staff are always there for you to listen and help you to understand

The Gal who I spoke with was very personable and was very knowlegable of my question. She took time to look into my policies and did not rush me off the phone.

Insurer: Pumpkin

By: Sondra Lubas

Verified September 08, 2025

Good customer service

Good customer service

Insurer: Pumpkin

By: Bruce

September 08, 2025

DO NOT USE THIS COMPANY

I've had embrace pet insurance for years. Never had a claim...never missed a payment. Rates started going up, $80 became $130...terrible..everything's going up..I get it... my dog is now getting older now and they just increase his coverage to $336 a month, if I change to lowest coverage its $160 a month for basically no coverage. Pricing my dog out of care. They know what they just did, that's why they sent me a letter saying what they did is legal in the state of Colorado. STAY AWAY FROM THIS COMPANY Please read the lies they sent me as a reply before you sign up for this company, because thats what you will get if you give them money, LIES

Insurer: Embrace

By: Carl Valenta Dahlia_grower

September 08, 2025

Easy claim

"My pet had an emergency. I took a photo of the receipt went on the pets best app, followed the easy instructions on how to submit a claim and was done in a few mins. I was notified that it was received, notified about a delay than within 2 weeks received payment in the amount I expected and a written invoice which explained the details about the payment. This was a very pleasant first time experience.

Insurer: Pets Best

Veterinarian: Greater Staten Island Veterinary Services

By: Stella

Useful
Verified September 08, 2025

Exceptional service since day 1!

Exceptional service since day 1! The claim process has been intuitive and filing has only taken minutes to do. My claims have been processed on average within 5 days. When I have had to make contact with Spot, the reps are pleasant and very knowledgeable. Overall, a great experience all around!

Insurer: Spot

By: Erin Premo

Verified September 08, 2025

Customer Service is good.

Customer Service is good.

Insurer: Nationwide

By: Tangela Martin

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