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NO LONGER a good insurance
We have had Healthy Paws for our pets since 2010. They USED TO BE good and processed claims as advertised. Over the years they removed more and more types of services covered. Now it is HORRIBLE to get claims processed. When you call it is awful and impossible to get a straight answer. They always assure you that something will happen right away and then it doesn’t. I am now waiting FIVE MONTHS for claims to be processed. And they stack one on top of the other! They have “claims” and “tickets” and “cases” and they “send direct messages” to each other and repeated emails to me and the vet, yet nothing EVER gets resolved. We are paying over $300 PER MONTH for insurance that doesn’t pay out!!! Time to change to Costco insurance. So sick of their fawning and LIES LIES LIES. Healthy Paws - no need to reply here - reply by actually processing my outstanding claims and quit delaying.
Insurer: Healthy Paws
By: Pet Mom
Claims are submitted and processed with…
Claims are submitted and processed with ease! This Company is amazing and takes the worry out of keeping Harper healthy and happy. Thank you Embrace!
Insurer: Embrace
By: Susan Permuy
After his yearly physical in April
After his yearly physical in April, my dog was scheduled for a teeth cleaning in May, possible extractions, and the estimated cost was from $900-$3200, depending on the work done on the day. I was concerned, this is a lot of money for me. I called Fetch who connected me to a real person, she was very knowledgeable and helpful. I uploaded all the pertinent documents regarding this procedure. They came back super quickly confirming coverage - less my $500 deductible. Luckily he didn't have extractions however the invoice was still around $1,100. Fetch processed and reimbursed me a few days after I submitted the invoice.
Insurer: Fetch
By: Aileen
Filing and receiving a claim was easy…
Filing and receiving a claim was easy and fast.
Insurer: Pumpkin
By: Melissa Hansen
Barely in the phone for 5 min and the…
Barely on the phone for 5 min and the entire exchange was successful and pleasant.
Insurer: Trupanion
By: Johnny
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Pet's Best is really BEST!
My 11 year old Portuguese Water Dog (he is my mobility service dog) has a brain tumor. Without pet insurance, I could not have afforded the more than $20,000 for diagnosis and treatment. It has given him more than a year of quality time--and still going. I do have to pay the bill up front, but in general the claims process is easy--just submit the bill online--and fast, usually the funds are deposited in my account within two weeks. They don't dictate the treatment or argue about the cost. It meant that I could opt for stereotactic radiation (only 3 visits) vs. traditional radiation (at least 7 visits). Stereotactic radiation was significantly more in cost, but MUCH easier on my puppy and me as I had to drive him 2 hours each way daily.
Just started using Embrace
Just started using Embrace. Easy and straightforward. Cover a lot. Im out of the country and can easily submit a claim for my pup back home.
Insurer: Embrace
By: Bryan
I will always recommend Healthy Paws
I wanted to share a wonderful experience I had with Healthy Paws Pet Insurance recently. My pet, Toto, had a health scare, and I was relieved to have Healthy Paws by our side. He went through multiple round of Xrays, MRI, Sling wearing, Blood test, Spinal tap and ultimately was diagnosed with autoimmune disorder impacting his joints. Healthy paws helped me out in providing me coverage as per my eligibility which was a HUGE HELP at times of need. Their support and coverage were outstanding, allowing Toto to receive the best medical care available. From the moment I contacted them, I was impressed with the swift response and genuine concern for Toto's well-being. The claims process was straightforward and hassle-free, with clear communication every step of the way. Some of my claims were reimbursed within 3-4 business days. Their dedication to providing excellent service truly shone through. I highly recommend Healthy Paws to any pet parent looking for reliable insurance. They offer peace of mind and top-notch support during stressful times. It's evident that they care deeply about the health and happiness of our furry family members. Thank you, Healthy Paws, for your exceptional service and for helping Toto get back on their paws!