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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

9

out of 10

PetInsuranceReview recommened

Happy that I chose Spoit

We bought Max home when he was 3 months. I did some research on pet insurance and went with SPOT in the same month. Had a good experience with them while shopping and they walked me over the policy and answered all my questions and did not push me at all. He started having allergies within 4 months and we had to take him to vet often for his medications. He also had some GI issues. I have filled all of my claims including prescription food and got good service with SPOT and got reimbursed for their part. I am able to afford and keep Max happy only because SPOT is supportive. Also when I contact their customer service, I get a good response and members are respectful and caring. I am happy that I chose SPOT. The only reason I gave 9 rating instead of 10 is the time for the claims to be processed. They do process within the said time and no delays so far but once we submit the claim, it just says processing and it is a waiting game. I wish we could have some updates so we know what is going on.
  • INSURER: Spot
  • POSTED: 01/10/2022
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

First experience was excellent!

This was my first time using pet insurance and I have to say I was pleasantly surprised at how easy it was and the responsiveness. I hope I don’t have to use it too often but now I know if I do it will be an easy process.
  • INSURER: Pets Best
  • POSTED: 08/29/2021
  • BY:
  • BREED: English Mastiff
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

So thankful

My puppy developed an umbilical hernia. The cost of her initial spaying and then the hernia on top of that was going to be a financial burden particularly with the monetary limitations created by COVID. Trupanion came through for me and paid 90% of the hernia costs. What a blessing that was and so early on in our policy! Thanks for being there, Trupanion!
  • INSURER: Trupanion US
  • POSTED: 09/09/2021
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Under a year

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10

out of 10

Verified Reviews

I expected more coverage for my pet

on my first claims sadly not to happy, I thought i was gonna get my 90% refund like I was told on my quote, and sadly only got less than halve of my payment, and also I believe the claim took too long to refund. Thinking about leaving.
  • INSURER: Trupanion US
  • POSTED: 08/27/2021
  • BY:
  • BREED: Siberian Husky
  • AGE OF PET: Under a year

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10

out of 10

PetInsuranceReview recommened

Peace of mind knowing stress of a pets illness, is not complicated by cost of proper tests and treatment.

I have found PetFirst to be absolutely wonderful to deal with, and easy to file claims with. PetFIrst coverage package choices are affordable and modest deductibles reasonable to satisfy. When faced with serious illness, especially with senior pets and expensive definitive tests are needed to define a problem more specifically and quickly, it passes the test. There is no decision to be made on cost of tests, to "figure out what is wrong" and proceed to the remedy more quickly. Our senior cats have been treated successfully and gone on to enjoy many more years of life. The staff is also responsive, empathetic and very pet oriented.
  • INSURER: PetFirst
  • POSTED: 09/27/2021
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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9

out of 10

PetInsuranceReview recommened

I was surprised to see taxes are not covered. In newfoundland taxes are 15% so now instead of my cost 10% add taxes now it's 25%

Good service fast payments but it suck that taxes are not included. It drives what I pay from 10% to 25% after taxes.

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1

out of 10

Deceptive practice

Have a lawyer look over your policy and have explained every last detail on how they can deny a claim. My policy was upgraded from accident only to full coverage and an injury from the accident only policy was no longer covered in the full coverage policy. There was no mention of any issues from a previous policy would no longer be covered. They could not produce any evidence of their sales agent telling me of this policy. pet's best is anything but the best and they are not to be trusted. They are happy to take your money and deny you reimbursement. A typical insurance company that has a team to look over your claim with a fine tooth comb to deny coverage. They're the WORST.
  • INSURER: Pets Best
  • POSTED: 08/29/2021
  • BY:
  • BREED: Labrador Retriever (Black)
  • AGE OF PET: 1 - 8

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1

out of 10

RUN!!!!

HORRIBLE TO DEAL WITH, WILL TRY ANYTHING TO GET OUT OF A CLAIM!!! NOT HAPPY WITH THERE " CALL BACK SYSTEM"
  • INSURER: 24PetWatch
  • POSTED: 08/26/2021
  • BY:
  • BREED: Mixed Breed Large (70–90 Lbs)
  • AGE OF PET: 1 - 8

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3

out of 10

Sr. Director of Compliance, Training and Operations

I expected better coverage. I still had to pay a significant amount out of pocket. I thought after reading the coverage that it was better than I received. I was surprised.
  • INSURER: Pets Best
  • POSTED: 08/27/2021
  • BY:
  • BREED: Norwegian Elkhound
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Very easy process, smooth, and fair

This was my first claim after switching from another provider. It was super easy in comparison. They needed my cat's medical history and were able to get it without having me call or go back and forth between them which was great. After that the claim was processed speedily and I received the payment in my account immediately. I also received an itemized explanation of benefits. Overall I'm very impressed and would recommend to anyone!
  • INSURER: Pets Best
  • POSTED: 08/26/2021
  • BY:
  • BREED: Pixie-Bob
  • AGE OF PET: 1 - 8

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