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Very prompt at processing claims !!!
Very prompt at processing claims !!!
Insurer: Spot
By: John
Very satisfied with customer service…
Very satisfied with customer service experience for my first phone call as a new client.
Insurer: Prudent Pet
By: Claudia
Quick
Quick, easy, helpful! Small details showed that he cared about my pet.
Insurer: Nationwide
By: Customer
We have a French bulldog named Hugo and…
We have a French bulldog named Hugo and we scheduled him for surgery for his brachycephalic syndrome and we got a reply from Trupanion that they will not cover his surgery We've been paying a monthly premium of $250 / month for over 2 years now. And to find out that they won't cover for his surgery is preposterous, I could've put that money aside for his surgery. I wouldn't recommend Trupanion for anyone with a frenchie
Insurer: Trupanion Canada
By: Raymond Hoy
Stephie, awesome young lady.
The young lady, that I dealt with was awesome. She was cordial, well informed and such a pleasure 2 deal with. Just 2 make sure she gets credit, her name was Stephie. I will be passing her info 2 all of my friends who r dog owners.
Insurer: Prudent Pet
By: ljsheehangmail.com
A Lifesaver During a Difficult Time
My dog was unfortunately diagnosed with lymphoma earlier this year. It was an incredibly difficult and emotional time for our family, and the last thing we wanted to worry about was the financial burden of treatment. Thankfully, we had enrolled in a Pets Best insurance plan well before the diagnosis, and that decision turned out to be one of the best we've ever made for our dog. Pets Best covered 90% of our dog’s medical bills, including chemotherapy, medications, and emergency visits. The claims process was incredibly smooth and efficient. There was full transparency throughout the entire process, and we always felt supported. Having Pets Best truly allowed us to focus on our dog’s health and comfort, instead of stressing about finances. We are so grateful for their excellent service, and I highly recommend this insurance to any pet parent. It gave us peace of mind when we needed it most.
Insurer: Pets Best
By: AZ
I have a Healthy 5 year old Mini…
I have a Healthy 5 year old Mini Schnauzer I put and fetch insurance last year las month my dog ate somethin that made him very sick took he would not eat and through up a green substance I took him to the emergency vet A bill of 1300 I put the claim and was denied because the dog did not see the vet for a year . this was not explained a healthy dog . The took 15 day to denied . Don't get it they never answer phone for your question .
Insurer: Fetch
By: Robert Friend
Worth every penny. Thank you!
You never expect your pet to get sick especially an unexplained sickness that stumps even your vet. But Spot Pet Insurance made the claim(s) process easy every time and actually paid out, easing the financial stress.
Insurer: Spot
By: Laura C
Prompt response to claim submitted
Prompt response to claim submitted. Unfortunately, had to make a claim due to rattle snake bite, and pleased with the prompt response received. Now waiting for reimbursement, which should be 5-10 days.
Insurer: Pets Best
By: cansll
They denied coverage of my pet's ACL…
They denied coverage of my pet's ACL surgery and treatment claiming it was an illness not an injury. I contacted my veterinarian about this and they claim they have never heard such a ridiculous denial. ASPCA will not be there for you or your pet, do not recommend the use of this company. Either a lack of knowledge or lack of compassion, very poor experience
Insurer: ASPCA
By: Sam