217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Filing a claim was easy.
Filing a claim was easy.
Insurer: Pumpkin
By: Douglas
Ease of uploading documents and very…
Ease of uploading documents and very quick turnaround time on reimbrusement
Insurer: MetLife
By: Nancy
Wouldn't be without pet insurance
Actually, it's difficult to talk to a person but I've figured out how to download information and get everything to you. The review time for claims has been very slow but now that I have a dog in chemotherapy the review and payout has been much faster, which I appreciate.
Insurer: Fetch
By: katherine Yates
Pets Best Stands by their Commitment and Delivers as Promised
I have Pets Best policies for two pets. I have had to file multiple claims for one of them, as she has had a number of serious health crises. Even though some of these crises happened very close together, Pets Best has stood behind their commitment and followed through on reimbursing me for all the costs that are covered in my policy. In addition, the claim process was easy and handled in a very timely manner, with notification sent to me to assure me that they were working on my claims. Not having to stress over my claim at times when I have been highly stressed over the health of my pet has been invaluable to my own wellbeing and peace of mind. I very highly recommend Pets Best!! The service and commitment I have received has been nothing short of excellent!
Insurer: Pets Best
By: Susan
Solved my problem
Solved my problem. Clearly answered my questions. Can always reach them.
Insurer: MetLife
By: Renai Jonas
Great customer service
Great customer service
Insurer: Pumpkin
By: Shalena
Not good
Had PetsBest for one year. Filed first claim regarding fracture tooth and my pup needed to have extraction due to infection. They raised the monthly rate and denied claim! I called and CANCELLED. They don't follow their own coverage.
Insurer: Pets Best
By: Julie
We have been with fetch for a year
We have been with fetch for a year, the customer service is fantastic. Had the pleasure of working with Karley today, she was friendly, professional and helpful. 5⭐️!!
Insurer: Fetch Canada
By: Heather Kidd
Would certainly recommend Fetch pet insurance for one's loved ones!
I spoke with Laura who advised me on what coverage to take out for my 8 week old puppy. It was such a pleasant experience from start to finish!. Laura is a lovely gentle mannered lady, at the same time very professional who was able to assist me in a very courteous and short period of time :)
Insurer: Fetch Canada
By: Cheryl Baker