217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am extremely satisfied with the…
I am extremely satisfied with the service. I always receive reimbursement quickly and when I needed to contact customer service, the assistance was quick and helpful.
Insurer: MetLife
By: JUAN
It wasn’t especially difficult to get…
It wasn’t especially difficult to get my benefit, thank you
Insurer: MetLife
By: Andrew deVillier
My premium increased 215% in 3 years - bait and switch!
I am SO disappointed at how much premiums have increased. It feels like a complete bait and switch. Beginning November 1, I will be spending nearly $5500 per year and that's WITH a deductible. Insane! I began my same policy in 2022 and I was paying $1750 per year on premiums. Beginning November 1, I will be paying $5500 - that's with a decrease of a measley $50 in deductible. I can no longer afford these payments. Have no choice but to discontinue my policy with MetLife.
Insurer: MetLife
By: Tara J
If you love your pet, Get Metlife for their health
We love Met Life pet insurance because they cover most all Vet charges & Metlife is expedient in getting our claim reviewed & paid. Veterinary visits are very expensive so this makes us more welling to take our pet to the vet to keep her healthy for a long time. All our experiences with Metlife pet insurance has been very favorable. We would highly recommend Metlife to everyone.
Insurer: MetLife
By: Gary & Cheryl
I feel like MetLife seems to Delay in…
I feel like MetLife seems to Delay in reimbursement of processing. This area needs to be somewhat improved
Insurer: MetLife
By: customer
Sending in bills is easy
Sending in bills is easy. They cover everything with a fair copay amount
Insurer: Fetch
By: Joan
App is a Mess
Let me start by saying that I have never had an issue with MetLife until recently. The app needs work. When you submit claims for more than one pet it is VERY confusing. After submitting my claim, I couldn’t determine if it submitted/submitted correctly through the app. I had to just email it which was way better for me. Also I was told that because I submitted both claims incorrectly that someone would be in touch within 24-48 hours. It took a week and a half before that happened only because I was persistent.my claims took two weeks to get paid off.
Insurer: MetLife
By: Joy Cooke
Easy to use and don't need extra…
Easy to use and don't need extra hassles when dealing pet health care.
Insurer: MetLife
By: Larry M
Amazing customer service
Amazing customer service
Insurer: Sonnet
By: customer
Great customer service
all of the customer service people are kind, patient and wonderfully helpful. They will even stay on the phone with you while you work out issues on line.
Insurer: MetLife
By: Bettina Marks