209,784+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The company is very quick at responding…
The company is very quick at responding to claims and very professional.
Insurer: Embrace
By: sheller
Excellent Submission Process
It's amazingly simple to submit for a claim. Beautiful site design. It's even fun with Space Dog!
Insurer: Embrace
By: Bruce Costa
You cannot cancel unless you call
You cannot cancel unless you call and they try to keep you on the phone as long as they can for no reason. Additionally, they will deny any claim that they can and then give you fake money, towards nothing, as a consolation prize. I definitely do not recommend this company and the fact they they claim to represent USAA is horrible.
Insurer: Embrace
By: Alexander Ahlstrom
Very helpful over the phone!
Very helpful over the phone! Got 10 pets enrolled in just an hour!
Insurer: Prudent Pet
By: merminkinyahoo.com
Every time I call customer service…
Every time I call customer service answers my questions and is very polite. I appreciate Embrace.
Insurer: Embrace
By: Linda Gonzalez
Very friendly and very educational on…
Very friendly and very educational on all of the plans!
Insurer: Fetch
By: Jaime Trale
Positive Experience
Spoke with Vince who was very helpful in assisting me in submitting a claim as I was having difficulty in doing so. He solved my issue and was extremely helpful !!
Insurer: Fetch
By: Susan
Timely response and easy to submit…
Timely response and easy to submit claims
Insurer: MetLife
By: customer
Premium rate increase of 48% yearly!
Google review- After five years of flawless payments, I am extremely disappointed with Fetch’s decision to hike my premium by nearly 48%. My monthly rate for each of my dogs, Samson and Delilah, skyrocketed from $80.16 to $118.36. I was informed that the underwriters took into consideration three factors; their increase in age (only 5 years old), my Florida location, and general vet cost increases! These do not account for such an outrageous jump. This kind of drastic, unaffordable increase is a terrible way to treat a loyal customer and is exactly why so many people have lost faith in the insurance industry. It appears their goal is to price you out of the game as your babies get older!
Insurer: Fetch
By: Richard
I finished enrolling and put my bank…
I finished enrolling and put my bank info and clicked purchase thinking i would purchase but the website just freezes for a sec and no pop up shows telling me it went through or i enrolled and will get an email. so i thought nothing happened and almost enrolled with Spot insurance. at least explain the process that its an application and the submit button should say "enroll" instead of "purchase"
Insurer: Nationwide
By: customer