209,784+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,784 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,735 reviews

4.9
Healthy Paws

11,017 reviews

4.9
Fetch

5,297 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

August 15, 2025

The company is very quick at responding…

The company is very quick at responding to claims and very professional.

Insurer: Embrace

By: sheller

August 15, 2025

Excellent Submission Process

It's amazingly simple to submit for a claim. Beautiful site design. It's even fun with Space Dog!

Insurer: Embrace

By: Bruce Costa

August 15, 2025

You cannot cancel unless you call

You cannot cancel unless you call and they try to keep you on the phone as long as they can for no reason. Additionally, they will deny any claim that they can and then give you fake money, towards nothing, as a consolation prize. I definitely do not recommend this company and the fact they they claim to represent USAA is horrible.

Insurer: Embrace

By: Alexander Ahlstrom

Verified August 15, 2025

Very helpful over the phone!

Very helpful over the phone! Got 10 pets enrolled in just an hour!

Insurer: Prudent Pet

By: merminkinyahoo.com

Verified August 15, 2025

Every time I call customer service…

Every time I call customer service answers my questions and is very polite. I appreciate Embrace.

Insurer: Embrace

By: Linda Gonzalez

August 15, 2025

Very friendly and very educational on…

Very friendly and very educational on all of the plans!

Insurer: Fetch

By: Jaime Trale

August 15, 2025

Positive Experience

Spoke with Vince who was very helpful in assisting me in submitting a claim as I was having difficulty in doing so. He solved my issue and was extremely helpful !!

Insurer: Fetch

By: Susan

Verified August 15, 2025

Timely response and easy to submit…

Timely response and easy to submit claims

Insurer: MetLife

By: customer

August 14, 2025

Premium rate increase of 48% yearly!

Google review- After five years of flawless payments, I am extremely disappointed with Fetch’s decision to hike my premium by nearly 48%. My monthly rate for each of my dogs, Samson and Delilah, skyrocketed from $80.16 to $118.36. I was informed that the underwriters took into consideration three factors; their increase in age (only 5 years old), my Florida location, and general vet cost increases! These do not account for such an outrageous jump. This kind of drastic, unaffordable increase is a terrible way to treat a loyal customer and is exactly why so many people have lost faith in the insurance industry. It appears their goal is to price you out of the game as your babies get older!

Insurer: Fetch

By: Richard

Verified August 14, 2025

I finished enrolling and put my bank…

I finished enrolling and put my bank info and clicked purchase thinking i would purchase but the website just freezes for a sec and no pop up shows telling me it went through or i enrolled and will get an email. so i thought nothing happened and almost enrolled with Spot insurance. at least explain the process that its an application and the submit button should say "enroll" instead of "purchase"

Insurer: Nationwide

By: customer

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