5
out of 5
Verified
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5
out of 5
Verified
Trupanion has always responded quickly & reimbursed quickly as well!
Trupanion has always responded quickly & reimbursed quickly as well!! Always Very Courteous & Efficient!! Thank You Trupanion!!!
- INSURER: Trupanion
- POSTED: 06/07/2023
- BY: Marcia
- BREED: Maltese
- AGE OF PET: Over 11 years
5
out of 5
Verified
Nothing but good things to say
Other than a few issues with getting my invoices uploaded due to a change in software, I have no complaints about the processing of my claims. My dog was recently diagnosed with a very rare type of cancer and from the beginning of the diagnosis until his surgery, I have understood what would be covered, what would not be covered, and what my co-insurance would be.
- INSURER: Trupanion
- POSTED: 06/07/2023
- BY: Elisa
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
Great customer service went the extra mile by calling my Vet while O was on hold to have them review my claim.
Great customer service, went the extra mile by calling my Vet while O was on hold to have them review my claim.
- INSURER: Trupanion
- POSTED: 06/07/2023
- BY: Christopher
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
5
out of 5
Verified
Claim total below deductible.
Our dog, Tilton, developed an ear infection. The total treatment cost was well under the policy deductible. Even so, Trupanion kept a running total of costs, in the event that the costs eventually exceeded the deductible. Good job, and very pleased.
- INSURER: Trupanion
- POSTED: 06/07/2023
- BY: Mark
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
I don't really like the Trupanion organization but that's no reason to blame it on Ines.
I don't really like the Trupanion organization, but that's no reason to blame it on Ines. She was lovely. I hate the Trupanion email messages when they brag about how much money they've paid out when I haven't received ONE DIME!!
- INSURER: Trupanion
- POSTED: 06/07/2023
- BY: Michele
- BREED: Mixed breed
- AGE OF PET: Over 11 years