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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Aileen is a very sweet person to talk…
Aileen is a very sweet person to talk to. Really helpful with my new policy. Thank you
Insurer: Fetch Canada
By: Jean
Healthy Paws is now forcing any pets…
Healthy Paws is now forcing any pets over 7 to get less coverage, and they are not disclosing this to new customers. After 7, you will be forced to have a $1000 deductible and only 70% (or less, depends) reimbursement. That is in addition to insane premium increases each year. They now have also increased their TrustPilot score from a 3.6 to a 4.0 in just a few weeks thanks to selected 5 star reviews (150+ now) to combat the organic negative reviews and do damage control given their new class action lawsuit. Also, to all the reviews like "Dog Mom" lol- who say "People often complain that premiums go up significantly as their pets age and that's true, they do. You have to plan for that..."..You clearly are not getting asked to pay over $1500 a month when you started at like $40- or that your premium increased by $1000 in a month. Note: Healthy Paws continues to flag this for removal as "harmful content". Someone tell me how this warning to unsuspecting parents is harmful? Oh to their bottom line or artificial 4.0 score?
Insurer: Healthy Paws
By: Darla
Thanks for prompt payment!
When picking up Roxie from surgery, I told RBVH desk that I hadn't brought a Trupanion form with me. They said they would file for me, which was great news. They received payment from you within minutes, which was even better news.
Insurer: Trupanion
By: HC
Customer service inaccessible
Customer service inaccessible. Website fails. Company is unreachable except to take $3k/year. Terrible terrible terrible performance. BEWARE.
Insurer: Pets Best
By: Jason Feldman
Great customer service when i called to verify benefits.
Great customer service when i called to verify benefits. Explained them very clearly.
Insurer: MetLife
By: customer
Great service and price
Fast, straight forward. Had pet insurance with MetLife before, payment always were prompt.
Insurer: MetLife
By: Isaak
MetLife Pet Insurance was easy and…
MetLife Pet Insurance was easy and intuitive to complete
Insurer: MetLife
By: TOM
Very easy to navigate.
Very easy to navigate.
Insurer: MetLife
By: Satisfied MetLife Customer
Easy and reliable claims process
Easy and reliable claims process
Insurer: MetLife
By: Margaret Lynch Hopkins