154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,072 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,306 reviews

4.9
Healthy Paws

10,740 reviews

4.9
Fetch

27,416 reviews

4.9
Trupanion

62,918 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 17, 2025

Very easy to work

Very easy to work with! And very quick to respond

Insurer: Pumpkin

By: BROOKE GINDLESBERGER

Verified November 17, 2025

Customer service always helpful

Call centers are in the US and I feel the customer service has always been helpful. My issues have been resolved. Everyone is generally helpful. While my insurance has steadily gone up, they have found ways to help me reduce it when I can. It's taken care of my pet and the app and submitting has all been straightforward. I also appreciate the other benefits that come with it, though not every state can take advantage.

Insurer: MetLife

By: Amy

Verified November 17, 2025

Fast

Fast, Easy, my questions were answered.

Insurer: MetLife

By: Molly Lundgren

Verified November 17, 2025

It was easy to fill out the information…

It was easy to fill out the information and reimburse all the fee very quickly. Thank you so much, appreciate it.

Insurer: Spot

By: Chikako Gray

November 17, 2025

Poor communication

Currently i am very unhappy with their service. Coverage is great. But trying to get a claim covered after sending information 4x and speaking to multiple people, including supervisor, I still don't have this resolved. Every phone call I get told something different.

Insurer: MetLife

By: Shannon Wyman

Verified November 17, 2025

Quick Processing of Claim

The processing time for my claim was great. Still waiting for the check to be delivered.

Insurer: Pumpkin

By: Elizabeth

Verified November 17, 2025

Big Spence ACL surgery

Our dog needed surgery on his ACL which is a expensive procedure. Trupanion covered the charges in a timely manner. I thank God that I had insurance to cover this.

Insurer: Trupanion

By: David Najemian

Verified November 17, 2025

Fast resolution of my claim.

Fast resolution of my claim.

Insurer: Fetch

By: Constance

Verified November 17, 2025

Easy to Use

Easy to use website with clear break down of benefits

Insurer: MetLife

By: ELIZABETH SMITH

Verified November 17, 2025

Submitting claims very easy

Submitting claims very easy, always was able to get a hold of a person with questions and payment was very quick.

Insurer: Trupanion

By: customer

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