Find and read reviews with confidence

Reviews Reviews

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Verified

The Best

Trupanion is the best pet insurance ever! I submitted my vet bill to them the same day my pet was seen and the claim was approved and the money in my acct the next day. Within 24 hours! I love the attention and quick processing of every claim I’ve submitted. Thanks TRUPANION!
  • INSURER: Trupanion
  • VETERINARIAN: Affordable Vet
  • POSTED: 05/24/2023
  • BY: Judy
  • BREED: Labradoodle
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
1

out of 5

Shady, Shady Company!

So frustrating. After our dog tested positive for heartworm in January 2023, I called Pets Best to question whether or not this would be covered under our policy. The lady I spoke to said it would be covered and even gave me a list of prescriptions to give to our vet so then the medication would be covered too. At this time if Pets Best would have said heartworm wasn't covered, we would have canceled our policy during that phone call, because the amount of money they charge each month is outrageous for any illness not to be covered. But I was told it was covered. However, all the claims I submitted were denied because they said we did not do preventative care. (The reason we did not do preventative care was that our vet also mentioned it wasn't that big of a deal since there were no cases in Colorado at that time.) They went out of their way to contact our vet and question them about our claims. Clearly, they were digging and looking for any reason to deny our claims. I am shocked they went out of their way to find reasons not to pay and in the process take full advantage of their customers. When I called in January I was NEVER told that it would ONLY be covered if we did preventative care. Obviously, they knew this was the policy because they went out of their way to contact our vet. All our claims were denied. If I was told this information in January, I would have said we did not give our dog preventative care because our vet also mentioned there were no cases in Colorado and it seemed like it wasn't that big of a deal. But I would have understood their policy and realized there was no use wasting my time submitting claims. But I would have just canceled both policies for both our dogs right then and there. Why pay for an outrageous insurance policy if they aren't going to pay when your dog gets sick? Since that phone call when we received misinformation, we paid 5 more months of premiums, we have paid February, March, and April, not sure if May was charged yet or not. I requested to be reimbursed for just those months and they have been giving me the run-around and telling me that they are not responsible or liable for what their employees say over the phone. If I get my money back I will take this review down. If it is still up, well you know they did not do right by this customer! Greedy company with no accountability.
  • INSURER: Pets Best
  • POSTED: 05/24/2023
  • BY: Andrea
  • BREED: Great Pyrenees
  • AGE OF PET: 4 - 6

Did you find this review helpful?

Yes No
5

out of 5

Verified

The process was easy

The process was easy
  • INSURER: Trupanion Canada
  • POSTED: 05/24/2023
  • BY: Louise
  • BREED: Maltipoo
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

Best Pet Insurance! Worth every penny!

It was easy to submit the claim online, and there was a quick response and reimbursement. Thank you!
  • INSURER: Trupanion
  • POSTED: 05/24/2023
  • BY: Tracy
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

Great company and service

Efficient and fair with claims support. Claim amount was deposited quickly so that I could pay outstanding bills related to the claim.
  • INSURER: Trupanion
  • POSTED: 05/24/2023
  • BY: Miriam
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

Easy to get started

It was so easy to sign up
  • INSURER: Trupanion
  • POSTED: 05/24/2023
  • BY: Jeannine
  • BREED: Pomeranian
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

Pet Insurance with great options

Easy and quick
  • INSURER: Trupanion Canada
  • POSTED: 05/24/2023
  • BY: Norma
  • BREED: Pomeranian
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

Trupanion claims staff have been pleasant to work through our claims process and explain why some claims are denied in a clear and simple manner that even us old folks can understand.

Trupanion claims staff have been pleasant to work through our claims process, and explain why some claims are denied in a clear and simple manner that even us old folks can understand. They have been patient and friendly in all conversations, whether by e-mail or on telephone.
  • INSURER: Trupanion Canada
  • POSTED: 05/24/2023
  • BY: Ken
  • BREED: Belgian Sheepdog
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

Verified

I've been with Trupanion for YEARS and have always been happy!

I've been with Trupanion for YEARS and have always been happy!
  • INSURER: Trupanion
  • POSTED: 05/24/2023
  • BY: Caren
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

Excellent coverage and customer service

Excellent coverage and customer service
  • INSURER: Trupanion
  • POSTED: 05/24/2023
  • BY: Darryl
  • BREED: German Shepherd
  • AGE OF PET: 4 - 6

Did you find this review helpful?

Yes No

Get a quote today

Leave a review