Friendly customer service
The customer service agent was friendly nice and answered all my questions Job well done Thanks Dave
- INSURER:
Furkin
- POSTED: 02/02/2023
- BY: David
- BREED:
- AGE OF PET: 0 - 3
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Very friendly
Very friendly and easy to deal with.
- INSURER:
Furkin
- POSTED: 02/02/2023
- BY: Cecil
- BREED:
- AGE OF PET: 0 - 3
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Efficient in processing claim
Furkin was very efficient in processing our claim after our little corgi needed surgery to remove a cyst. It was such a relief to be able to get our dog the care he needed.
- INSURER:
Furkin
- POSTED: 02/02/2023
- BY: Yi
- BREED:
- AGE OF PET: 0 - 3
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Overall we are happy with customer service interactions and support.
Overall we are happy with customer service interactions and support. If it were not for trupanion we would have been forced to make decisions based on finances, without considering quality of life options.
- INSURER:
Trupanion
- POSTED: 02/02/2023
- BY: Rhonda
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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They always find a way
To get out of covering your expanses that is.
Absolutely useless "insurance". Experts in avoiding paying your vet bills and decisions cannot be appealed or discussed with a supervisor.
Absolute scam. Avoid and just save money for unexpected vet bills.
- INSURER:
Trupanion
- POSTED: 02/02/2023
- BY: raphael
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Pets Best is exactly that!
Pets best is exactly the best. They are prompt to respond to claims. Claims are filed by sending a picture of Vets invoice. They pay well compared to other pet insurances I’ve had.
- INSURER:
Pets Best
- POSTED: 02/02/2023
- BY: Annalisa
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 0 - 3
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Pet Insurance
I have 2 dogs so pet insurance for me is expensive but I don't regret having it. Insurance has gotten better in covering certain illnesses in particular the rise in cancer and arthritic conditions.
- INSURER:
Nationwide
- POSTED: 02/02/2023
- BY: JANICE
- BREED: Rottweiler
- AGE OF PET: 7 - 10
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Highly recommend
We have had this insurance several years and have never been disappointed with it. Once I pay my deductible it pays just like it says. 80/20. Once our baby had been diagnosed with congestive heart failure a year and half ago it has been a Godsend. She's on several meds so it really helps. I recommend it highly.
- INSURER:
MetLife
- POSTED: 02/02/2023
- BY: Dixie
- BREED: Pomeranian
- AGE OF PET: 7 - 10
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First claim delay
Three months to review your first claim is not an efficient process. The company relies on you to get previous vet records to provide them info...I thought that was their job! Would not recommend this company.
- INSURER:
Trupanion
- POSTED: 02/02/2023
- BY: Jerry/Janice
- BREED: Border Terrier
- AGE OF PET: 0 - 3
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Horriible coverage for vet follow up instructions and pet food/medication needs
My pet had diarrhea in result of a possible allergic response and the medicines to help the allergy. He was pooping water every hour for 5 days. I requested that my VET recommend food and anti diarrhea medicine would be reimbursed. I had purchased these to get him better and did not analyze what was and wasn't covered under the policy as I needed to get him better asap and also I assumed that since this was all part of his treatment it would be covered. Your policy did not cover this. Ridiculous. Talk about not having a peace of mind for my pet. Its not like this is a normal issue. it was an emergency visit and follow up care.
- INSURER:
Pets Best
- POSTED: 02/02/2023
- BY: d
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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