One claim was "covered" (meaning applied to the deductible) and the other was not.
One claim was "covered" (meaning, applied to the deductible) and the other was not. Both were for the same medical issue. This was disappointing and has me questioning why I spend over $200/month on insurance...
- INSURER:
Trupanion
- POSTED: 02/21/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Very professional helpful people!
Very professional helpful people! Patrick is especially pleasant and courteous and also kind. Thank you Patrick!
- INSURER:
Trupanion
- POSTED: 02/21/2022
- BY:
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Our first experience using our Trupanion policy was much easier than navigating our own private medical insurance policy.
Our first experience using our Trupanion policy was much easier than navigating our own private medical insurance policy. One deductible (ours is $750), less services not covered (exam fee) led to an out of pocket expense of $1,700 from a $6,400+ Hospital bill. Had we not had comfort of the policy, our decision making at a very stressful time would have been much more fraught. We highly recommend Trupanion!
- INSURER:
Trupanion
- POSTED: 02/21/2022
- BY:
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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Waited a long time to speak to representative But she was very helpful
Waited a long time to speak to representative But she was very helpful
- INSURER:
Trupanion
- POSTED: 02/21/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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We have been very pleased with the quick responses we have received.
We have been very pleased with the quick responses we have received.
- INSURER:
Trupanion
- POSTED: 02/21/2022
- BY:
- BREED: Havanese
- AGE OF PET: Over 11 years
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Great Customer Service
Delissa was able to explain everything in a way that I could understand. I asked her to go slow and give me examples. Delissa was friendly, courteous, patient with me. Great customer service experience.
- INSURER:
Trupanion
- POSTED: 02/21/2022
- BY:
- BREED: Cockapoo
- AGE OF PET: 7 - 10
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You guys have been absolutely incredible while we try to help our sweet Henry fight cancer and the complications that treatment involves.
You guys have been absolutely incredible while we try to help our sweet Henry fight cancer and the complications that treatment involves. From the people on the phone to the speed with which you reimburse me, I am so completely pleased with what Trupanion has allowed me to do in caring for my dog. Wish I didn’t have to use the policy, but am grateful we have it.
- INSURER:
Trupanion
- POSTED: 02/21/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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A Good Way to Keep Your Furry Family Members Safe
Good coverage, direct payment to the veterinarian, easy sign up.
- INSURER:
Trupanion Canada
- POSTED: 02/21/2022
- BY:
- BREED: Norfolk Terrier
- AGE OF PET: 7 - 10
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Your service is always right on helpful and fast with information!
Your service is always right on, helpful and fast with information!
- INSURER:
Trupanion
- POSTED: 02/21/2022
- BY:
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
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