154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Claim was paid as expected and was…
Claim was paid as expected and was approved quickly
Insurer: Spot
By: Customer
Easy to get pricing and get the plan…
Easy to get pricing and get the plan that will work best for my little girl
Insurer: Nationwide
By: customer
I used to have Nationwide for my…
I used to have Nationwide for my previous dogs, and I always had to submit the medical bills. With Pets Best, I don't have to submit them, and they will call the vet directly. I do like that, but it seems to take a little longer to get the claims approved. Other than that, everything seems to be going ok.
Insurer: Pets Best
By: Deborah
Buy a Policy.....Your Pet(s) Will Thank You
I've had Spot Pet Insurance for almost six months now. I've been on the fence for years about purchasing pet insurance. I made the move and have insured three of my five cats. Two of the five are seniors with preexisting conditions so I opted not to insure. The process to establish insurance policies was very simple and straightforward. You have multiple options to choose from. The policy itself is very easy to understand and it literally spells everything out what is covered and what is not. I have submitted numerous claims thus far for my youngest cat which unfortunately has developed some intestinal issues. The process was flawless and speedy. I never had to wait for reimbursement longer than three business days. Three Business Days! What insurance company do you know of that reimburses that quick? WOW, this company is five stars all day long! Thank you Spot Pet Insurance for being the amazing company that you are! I recommend this company to every person I know that has pets. Buy a policy! You can't wrong with any option you choose. Trust me, you'll thank yourself for reading all of the reviews on this site.
Insurer: Spot
By: Kerry W
Amazing experience and coverage for my…
Amazing experience and coverage for my dog! I almost never need to follow up on a claim in the past 4 years.
Insurer: MetLife
By: Hoa
Always had a great experience
Always had a great experience. The app is so easy to use and resourceful, quick and easy. I’m notified throughout the process.
Insurer: MetLife
By: CANDY ABRAHAM
having MetLife Pet Insurance is best for any pet owner
having MetLife Pet Insurance was definitely one of the best decisions I made when have more than one dog (we have 3), since they offer coverage for wellness (exams, vaccines, monthly heartworm) as well as injury. Fast, reliable and friendly service with every interaction. Great website to submit claims, too. A+
Insurer: MetLife
By: MARK B
Great live customer service
I’m new at filing claims. She helped me understand the process and explained why some claims took longer than others. The 2 times I have called were both great experiences.
Insurer: MetLife
By: Lauri Dworzak
Couldn’t be more pleased with MetLife
Couldn’t be more pleased with MetLife. I haven’t had to use them in the early years but now that my first dog is older some issues have come up and all claims have been paid to date . The process time has been great as well.
Insurer: MetLife
By: Jake Bohannon
Thanks goodness for Figo Insurance in an emergency.
Our dog, four years old, has always been healthy. In December, he contracted a strange cough. Took him to our vet twice. He was diagnosed with allergies (it was most likely kennel cough). This incorrect diagnosis and improper medication made it worse. Long story short; due to a bad diagnosis, our dog ended up with pneumonia. We contacted the 24 hour vet line and the Figo vet instructed us to rush him to the ER. He was in the hospital for six days, on a ventilator for two. We have never had to use our pet insurance before. Thank goodness for it. The bill was huge. With two days of submitting all receipts, the money was deposited into our account. I feel sorry for those who have to make the horrible decision to let their pet go because of how expensive emergency care can be. He is now five years old, back to near 95% after his severe pneumonia, thanks to Figo insurance.
Insurer: Figo
By: KKMOR