154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Andrea was very knowledgeable and…
Andrea was very knowledgeable and helpful with eachofmyquestiond.
Insurer: Prudent Pet
By: Sharon Bowen
Very easy to submit claims online
Very easy to submit claims online. Reimbursement is quick and directly deposited into my account.
Insurer: MetLife
By: Ella's mom
I am very impressed with how quickly…
I am very impressed with how quickly they processed the claim. It was very easy and hassle-free
Insurer: Pumpkin
By: Teresa Gonzalez
I love MetLife pet insurance
I love MetLife pet insurance . Process is very easy and they have a best app that you can submit your claim and very good coverage . I have 2 Dogs and both have MetLife pet insurance . I recommend MetLife pet insurance to all my friends and family . Thank you for best service .
Insurer: MetLife
By: toolani user
Quick turn around
I have insurance of my other cats in another company, but Embrace sends reimbursement really fast. I highly recommend others get their pets insured here.
Insurer: Embrace
By: Narlyn
Positive Experience Filing First Claim
We finally decided to get pet insurance and chose Prudent Pet for our 10-year old dog. At the time of starting the policy, we didn't anticipate that we would use it. Then, the unexpected happened and our dog Franklin, a Coton de Tulear, was attacked by a stray dog while we were walking on leash in our neighborhood. As devastating as this event was, we had a positive experience with Prudent Pet; filing the claim online was easy and we promptly received reimbursement for the emergency medical bills.
Insurer: Prudent Pet
By: Franklin and Lily
Customer service is good
The customer rep, Yaz, was fabulous! Very helpful, friendly, answered all my questions. I gave 4 stars because you all don’t offer an illness plan for older cats.
Insurer: Nationwide
By: Michelle
We have self-insured for pets in the…
We have self-insured for pets in the past, but so glad to have Metlife as our partners in Toby's care. He has had several accidents and there has never been a question about their contributing to enable him to have great care. Thank you Metlife.
Insurer: MetLife
By: Lisa Parker
MetLife Pet Insurance is absolutely horrible.
I'm reaching out once again due to an ongoing and deeply frustrating issue with my monthly claims. My veterinarian has provided clear documentation—on file with my account—stating that both of my dogs require AGE every month. I also submit this same documentation with each invoice and highlight the AGE section to avoid any confusion. Despite these efforts, my claims continue to be processed incorrectly, month after month. As a result, I am forced to call in every single time to correct the error. This is not only time-consuming but entirely avoidable, and it reflects either a lack of training within the claims department or a failure in internal communication procedures. I am further disheartened by the fact that switching providers is not a viable option, due to pre-existing condition exclusions. This leaves me without recourse, which only adds to my frustration. As a paying customer, I expect consistent accuracy and basic attention to detail—neither of which I’m receiving. Frankly, I don’t have much confidence that this message will be read or followed up on, given the pattern of oversight to date. Still, I’m asking—again—for this issue to be addressed and resolved at a systemic level so I no longer have to repeatedly chase corrections to your team’s recurring mistakes.
Insurer: MetLife
By: Corey