208,287+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,287 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,701 reviews

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Healthy Paws

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Trupanion

58,974 reviews

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Pets Best

14,626 reviews

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Category with most reviews

This chart shows the distribution of review categories.

Verified July 30, 2025

The claims process is quick and easy…

The claims process is quick and easy and my claim was processed within a week.

Insurer: Spot

By: customer

Verified July 30, 2025

Simple claim process

Simple claim process. Quick turnaround time. Very impressed.

Insurer: MetLife

By: Lynn Teske

Verified July 30, 2025

I cannot call you from my Canadian…

I cannot call you from my Canadian mobile phone? My 2 claims were sent in for Dolly. One was paid and the other was incorrect. She does not have elimination problems. I think you received the wrong paperwork. Both claims were for ears and the second was anesthesia and ear flushing. Please let me know if this was your error or the vet sending an incorrect claim. I want to speak to someone please. 250-937-1230. Fran Ritchie Also, I cannot get into client portal again. Keep changing the password and then it will not accept. Not a good experience so far.

Insurer: Embrace

By: Fran Ritchie

Verified July 30, 2025

Quick review and payment of most…

Quick review and payment of most claims. Happy with results so far.

Insurer: MetLife

By: Finfan

Verified July 30, 2025

Always helpful and pays as agreed

Always helpful and pays as agreed

Insurer: MetLife

By: Sharon Valentine

Verified July 30, 2025

Easy-to-use submit a claim.

Easy-to-use submit a claim.

Insurer: MetLife

By: Alicia Basemann

Verified July 30, 2025

Fast and dependable

Always easy to submit claims and not many issues

Insurer: MetLife

By: JustAnswer Customer

Verified July 30, 2025

I love working with MetLife Pet insurance!

I love working with MetLife Pet insurance. I’ve never had an insurance company make the claims so easy to file either via email or text. They are quickly reviewed and reimbursed I love that it goes directly into my checking account. I have no concerns about Met Life and I would highly recommend them!

Insurer: MetLife

By: Chris

Verified July 30, 2025

simple to submit and quick turnaround…

simple to submit and quick turnaround on claims. Whenever I have had questions, I can easily speak to someone and get the answers I am looking for.

Insurer: MetLife

By: Barry D.

Verified July 30, 2025

No Pre-existing Conditions - FAKE NEWS

I was told by my employer when signing up with Metlife pet insurance that there were no pre-existing condition exclusions. But you have denied several claims based on this. SO DISAPPOINTING :-(

Insurer: MetLife

By: Marcia Smith

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