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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The claim processing takes forever to…
The claim processing takes forever to get approved . One time I waited about a month to get my Money back .
Insurer: MetLife
By: Karen Kohler
Thank you Embrace
Thank you Embrace for making the claim submission process as smooth as possible. Love that I can submit a claim digitally through your website or on your app.
Insurer: Embrace
By: Karen Valantasis
Pet Insurance online application is…
Pet Insurance online application is very easy to complete.
Insurer: Nationwide
By: PINON/TESSIE LOPEZ
Every single time I put in a claim I…
Every single time I put in a claim I basically have to remind the company of my dogs medical issues. It’s like talking to a two year old.
Insurer: MetLife
By: Tom
Art was an exemplary agent
Art, the agent I spoke, with was friendly and well-informed about the dog protection plan we chose and was instrumental in deciding to continue with Nationwide Pet Insurance. Art took the time to explain things regarding the plan we chose without trying to decide for us. Art was patient and sensitive to our needs.
Insurer: Nationwide
By: Catalina Brede
Bobby was very helpful and honest
Bobby was very helpful and honest. I appreciated his honesty.
Insurer: Prudent Pet
By: caysuppcomcast.net
The company is right on top of the…
The company is right on top of the everything, communication, payment and processing
Insurer: Spot
By: Tina
GREAT!
Submitting claims is very easy and fast. Never had issues with them. I have been with Spot Pet Insurance for 3 years now.
Insurer: Spot
By: Joy Matias
Great customer service
My agent was absolutely amazing, friendly, professional and overall had a great attitude. My pet policy had actually expired yesterday and she made sure to explain about the cancelation procedure and made sure that my pet would be taken care of. Thank you for making this process so easy and smooth!
Insurer: Nationwide
By: customer
What a nice surprise!
I was in search of a comprehensive yet tailored insurance policy for my beloved grand pet, and Amanda Mello kindly helped me through this process, making it seamless, stress-free, and even enjoyable. With professionalism and genuine care, Amanda took the time to listen and understand my questions. It was a nice surprise to not only get what I needed for my pet but also receive such wonderful service. Thank you, Amanda! I hope you can help many others pet lovers like me.
Insurer: Fetch Canada
By: Verónica Lemus