222,811+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,811 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Scammed
The worst insurance ever uses tactics to deny claims. Charges me a $177 just about for one dog who only had some acute problems, like a bad ear infection and Arthritis of course, because she's getting older and a urinary tract infection. They're asking me for records from 3 years back. This dog hardly ever went to the vet. So I don't understand why I would be given such a hard time and charge. So much money to boot their customer service is terrible and they take long to process claims. And they're too expensive. Do not cover your dog under this insurance. Insurance i've had them for a while on my dog.And they don't want to pay me any money for her.What is the point of having it?If i'm paying all the bills. Update 12/17 @ ASPCA it seems you give the same generic response to everyone from what i've read on all the negative reviews about this insurance. passing it on.? You're not changing your tactics or your ways and you are overcharging your customers and not covering their pets, if the pets are young possibly that's when you cover.But obviously you are not correcting the problem and lame excuses is all I've read throughout.
Insurer: ASPCA
By: Karyn \
Chrome browser broken
The chrome browser did not allow me to checkout. It just stopped at the final step
Insurer: Nationwide
By: customer
Great insurance
Great insurance! Easy to work with great customer service.
Insurer: Pumpkin
By: rob
Great plan
Great explanation on benefits and easy enrollment process
Insurer: MetLife
By: Bryan McGraw
I’ve had an excellent experience with Figo Pet Insurance
I’ve had an excellent experience with FIGO Pet Insurance. The service has been outstanding — I submitted my reimbursement request and received my payment back much faster than I expected. The process was easy and smooth, and the pricing is very reasonable for the coverage you get. I highly recommend FIGO for anyone looking for reliable and efficient pet insurance.
Insurer: Figo
By: Sondra
Pets Best is great
Pets Best is great. They have upheld their end of the insurance, and I have had no issues with them.
Insurer: Pets Best
By: Kevin Le
Claim
I sent in a claim and within about a week I received the money back. Things were incredibly easy.
Insurer: MetLife
By: customer
Claims/reimbursements
Very easy to submit claims and get reimbursed back,
Insurer: Fetch
By: Cass
Easy claims process and reimbursement
Easy Claim process and reimbursement
Insurer: MetLife
By: Ashley F
My dog passed away, and they said they hope he's doing well
My dog passed away, but several of his claims are in limbo. I reached out to inquire and let them know I hoped for efficient processing as my dog had passed away and I cannot bear to communicate with them any longer (see my previous review regarding poor customer service). The reply was: "I hope you and [dog's name] are doing well!" Avoid this company. The customer service they were known for prior to Chubb no longer exists. They're also holding payment on claims for medications that were previously approved and paid on a regular basis.
Insurer: Healthy Paws
By: Lisa