208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service.
Great customer service.
Insurer: Nationwide
By: customer
Reasonable cost and great coverage.
Great customer service. Reasonable coverage cost and the claims process is so easy!
Insurer: Embrace
By: R Kundrat
Dog supplements for liver issues
Dog supplements for liver issues
Insurer: Fetch
By: Derrick
Incorrectly combining claims and long wait times for processing
I submitted an initial claim by email on July 15th for two visits. Their website says most claims are processed with 5-10 day with some taking longer. After about 10 days I received word that some of the documentation was unreadable so I resubmitted using the documents using their app. On July 29th I submitted A 2ND CLAIM for additional expenses through email. Checking their website I saw that all the documents have now been lumped into ONE CLAIM. This was confirmed by the customer rep I spoke with. She additionally said that I could be waiting for 30 days for payment of the TWO claims. Their processing time is not what they say and has been getting long through the years.
Insurer: MetLife
By: Patricia Formeister
Great experience
Great experience! The process to submit the claim is very easy and payout was submitted quickly as well. I highly recommend having them for the peace of mind.
Insurer: Pumpkin
By: Nikita
Extremely easy to navigate website and…
Extremely easy to navigate website and submit claims online with very fast response. User friendly website allows technical challenged individuals like myself to be able to navigate easily. Highly recommend!
Insurer: Embrace
By: Ivette Bohannan
Fast and Easy
Fast and Easy! my only concern is that, because my pets are almost 15ys old, that Fetch will increase my rate and decrease my maximum even though I haven't had a "major" claim on this pet until now and I've been paying for Fetch insurance since my pets were 10 weeks old.
Insurer: Fetch
By: Kay
You could start by being more timely
You could start by being more timely. and pay out more on priscriped medication for my pet for the last three submitted needs for my pet.
Insurer: Pets Best
By: Gunther McConnell
New to Pets Best
"This is first time I've filed a claim for services for Max and Pepper since joining Pets Best. I called Customer Service to verify several charges and services and the staff member was welcoming and knowledgable. The refund form is simple to complete, the response back was so much faster than other companies, and the explanations were easy to understand. The refunds were deposited directly into my account. I'm pleased with our decision to switch to Pets Best."
Michael was very polite and helpful.
Michael was very polite and helpful.
Insurer: Nationwide
By: customer