217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Unable to select provider from webpage
Using 3 different windows 11 computers as well as 3 different web browsers was not able to select my provider because the field never responded. I was able to set and save the zipcode. Ran into same behavior with my samsung phone initially, while searching for answers from laptop the providers field on the phone became available after about 5 minutes, and I was finally able to submit the claim.
Insurer: Embrace
By: Pete Murray
Filed 2 claims first was settled within…
Filed 2 claims first was settled within 7 days. Second is still pending In response to review second claim was quickly settled and full anticipated amount was received! They seem to be an excellent company sometimes just a little slow to negotiate their claims.
Insurer: MetLife
By: Rita Lang
Expensive but good
Expensive. But claims are quick and easy. Customer service is also very responsive.
Insurer: Spot
By: Janet Eccles Scheffel
The process of claim are very fast and…
The process of claim are very fast and easy, Can I say Spot it is one of the best insurance companies for my dog.
Insurer: Spot
By: Benjamin Illanes
Brandiwas very helpful
Brandi was very helpful. easy and painless set up, information about important points given.
Insurer: Prudent Pet
By: nati peleg
Easy so far but I’m tired of rating…
Easy so far but I’m tired of rating things
Insurer: MetLife
By: marilyn rosebery
Easy to send documents
easy to send documents
Insurer: MetLife
By: SYLVIA STEIGLER-HAHN
Very prompt response.
My invoices were sent to Spot on the same day and were combined by Spot so that I did not have to send each invoice individually. The response was very prompt, and I am awaiting my refund check. I will do a direct deposit next time. Spot is very easy to deal with, very professional and friendly.
Insurer: Spot
By: Beverly
Fast and friendly service from professional staff
It is a pleasant experience calling about my claims. The representatives are very professional and resolved my problems quickly. They also gave me better suggestions. Excellent company and excellent staff.
Insurer: MetLife
By: Rainbowfish
So easy and hassle free
Everything was done online and was incredibly easy. I received reimbursment within a couple of days. I wish all medical claims were this simple.
Insurer: Spot
By: Connie Branson