208,199+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,199 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,699 reviews

4.9
Healthy Paws

10,961 reviews

4.9
Fetch

5,201 reviews

4.9
Trupanion

58,966 reviews

4.9
Pets Best

14,621 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified March 12, 2026

Received payment fast.

Received payment fast.

Insurer: MetLife

By: customer

Verified March 12, 2026

MetLife has always been so reliable and…

MetLife has always been so reliable and has made the process so easy! I can always count on them.

Insurer: MetLife

By: Lexi

Verified March 12, 2026

Customer service is always friendly and…

Customer service is always friendly and helpful whenever I call about any questions or clarity. Also understanding To any changes I need to apply to my plan !

Insurer: MetLife

By: Sabrina

March 12, 2026

Awesome service from Amanda at Fetch

Amanda did a great job going over coverage, and costs. She explained 12 month waiting period and 30 day window to add Wellness plan. I asked her about a Va/ Military discount but not till after she had submitted everything. She said she would be able to apply the 10% discount as a cash back. Maybe a credit? Not sure how that will happen but we will see.

Insurer: Fetch

By: David Doub

Verified March 12, 2026

Always there to ease my decision making

I was uneasy about my dogs medicine and one call, I made a simple decision

Insurer: MetLife

By: Sharon

March 12, 2026

It is terrible to try to speak to a rep…

It is terrible to try to speak to a rep when you want to ask a question that isn't covered on your site. The chat is never open and then when you call you are given a 20-to-30-minute wait time...On the good side is they do pay fairly, they don't try to cut corners to save money. And you do get reimbursed the amounts due to you. Also pay out is pretty prompt.

Insurer: Pets Best

By: Michael John Maciejack

Verified March 12, 2026

Terrible customer service

one bad experience after another, it's not the company, it is the customer service personal the first one never explained the changed benefits and was quick to cancel my policy in Jan2026. yesterday i called in again to reinstate the policy after researching from work colleagues information i hadn't received form the customer service rep i spoke to on Jan, and i had the displeasure of speaking with Art - # 6229 who was rude and unhelpful. requested a call back from a supervisor but nothing yet. your people are terrible!!

Insurer: Nationwide

By: Aruni Samarasinghe

March 12, 2026

megan was very professional and…

megan was very professional and answered all my questions. Great customer service

Insurer: Fetch

By: sandra

Verified March 12, 2026

Good except not being able to enrooll…

Good except not being able to enrooll one dog

Insurer: MetLife

By: SHARON HERSH

Verified March 12, 2026

quick response

quick response

Insurer: MetLife

By: customer

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