5
out of 5
Verified
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5
out of 5
Verified
Very happy with the service.
Very happy with the service.
- INSURER: Trupanion Canada
- POSTED: 03/16/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Great and fast service
Great and fast service
- INSURER: Trupanion Canada
- POSTED: 03/16/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Stephanie
Great experience!! Very helpful!!
- INSURER: Trupanion Canada
- POSTED: 03/16/2022
- BY:
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
5
out of 5
Verified
4
out of 5
Verified
Trupanion claims experts are awesome!
Trupanion claims experts are awesome! The very fast turnaround in paying claims cannot improve..it's fast and effective. I rated an 8 instead of 10 because 1) the yearly increases to the pet's insurance seems to be Trupanion's way of taking advantage of the pet owner. They know we can't change insurance carriers due to exclusions other carriers would place on a new policy for an older pet, so we feel stuck with insurance rates that are more than I pay for my health insurance. 2. For the amount we pay for our pet's insurance Trupanion should offer some health maintenance coverage for the pet, eg, teeth cleaning annually or once every two years.
- INSURER: Trupanion
- POSTED: 03/16/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
We have never had any problems submitting a claim and if I have a question I get an answer right away.
We have never had any problems submitting a claim, and if I have a question I get an answer right away.
- INSURER: Trupanion Canada
- POSTED: 03/16/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Fantastic service, claims are processed quickly!
I love healthy paws. My rescue pup has had some health issues and the claims dept has processed everything quickly and fairly. I would recommend this insurance to anyone.
- INSURER: Healthy Paws
- POSTED: 03/15/2022
- BY: Kristen
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
5
out of 5
Verified
So Easy to file a claim and fast process
Grace needed emergency care so to her into Vet ER and diagnosed her with pancreatitis. After a long day, I received my invoice and got her home to start her meds. I had never had to file a claim until that day, and was dreading all the paperwork. Much to my surprise, The claim process was so easy! I immediately received email and texts telling me that they received the claim. Communication from Trupanion was excellent, explaining every step of the process. Such a relief! The whole process was completed in less than 5 days. I’m very happy with Trupanion and that Grace is back to normal.
- INSURER: Trupanion
- POSTED: 03/15/2022
- BY: Sandy
- BREED: American Bulldog
- AGE OF PET: 7 - 10
3
out of 5
Could be more helpful
I don't know if this is standard policy, but I recently submitted my first claim. Healthy Paws is requesting ALL of my pet's vet medical bills EVER. It is a 3 part claim. The first 2 parts they didn't owe me anything, by their standards (it was under the deductible.) The 3rd part they wouldn't pay without all of his medical records. My guess is it's an attempt to see if there is any pre-existing condition which will means they won't have to pay (spoiler alert: there isn't.) They are also checking to make sure I had an exam within the first year of getting the insurance, which they tell you but they don't make you prove, since they can use it to null your coverage later and they will not have to refund you! Be careful!
- INSURER: Healthy Paws
- POSTED: 03/15/2022
- BY: Millie
- BREED: Chihuahua
- AGE OF PET: 7 - 10