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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Happy Pet Owner
Pets Best has been very good to work with and the claims processing is quick and easy. The rates are reasonable and coverage great. I would definitely recommend to any pet owner interested in pet insurance.
Caring for your pets doesn't mean going broke
Having spent thousands on care for our dogs, it's helpful knowing we can get quick response and reimbursement to prevent emptied bank accounts and high credit card balances!
Insurer: MetLife
By: Jamie Tannish
Need improvement
We used to have Healthy Paws but with 2 new dogs we tried Pets Best. Their price on one dog was lower but slightly higher on the other. We submitted a claim and it came back and they paid it as it should be paid however they took much longer to pay than healthy paws. I also don't like that they can't mail you a check this way I can tell that they paid it. Instead I had to keep checking my account to see if the money went in. I will reevaluate my contract when it's up.
Quick payout once submitted
Quick payout once submitted
Insurer: Fetch
By: D.C.
My Experience With Fetch in Paying Bills
1. It was not difficult to attach copies of bills from my computer files and send. (Fetch had previous paid bill information and could by-pass sending copies of past billing.) 2. Acknowledgement of receiving bill statements was almost immediate in an email. 3. Within 10 days received a check for services.
Insurer: Fetch
By: Catherine Myers
Not a perfect plan but looks very good
Not a perfect plan but looks very good. it was easy to decide and to input information. I liked!
Insurer: Nationwide
By: Ribeiro
After some initial difficulties and…
After some initial difficulties and miss communications or coverage limit or exclusion explanations ( some of which may have been on my part) everything was handled quite satisfactorally and expedissuly.
Insurer: Embrace
By: Klaus Jander
I would like it if the claims were…
I would like it if the claims were processed a little faster
Insurer: MetLife
By: Maria frank
Great costumer service
Great costumer service, fast claim processing.
Insurer: MetLife
By: Shane
We have a cat who is a diabetic
We have a cat who is a diabetic and we're always getting prescriptions filled and seeing our vet.were so thankful to get partial reimbursement from met life insurance.very simple process
Insurer: MetLife
By: Michael Tavaglione