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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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They process claims immediately!
They process claims immediately!
Insurer: Trupanion
By: Johanna
Ease of use
The ease of having my Vet file the claims for me. But I also have the ability to file claims myself if needed.
Insurer: Trupanion
By: Shanna
Chad was thorough and explained my…
Chad was thorough and explained my options and gave me the best plan
Insurer: Nationwide
By: Kerri
Daisy’s Health
"My standard poodle, Daisy, has epilepsy. I'm so grateful to Pets Best Insurance for the coverage she has. Staff at Pets Best always addresses my claims quickly and I'm reimbursed right back into my checking account. The peace of mind I have with Pets Best coverage does so much for my relationship with Daisy AND my budget! She's a wonderful, loving girl. Pets Best helps us both "recover" quickly after seizures leading to Doctors visits and medication costs. "
Outrageous premium increase of 400%
After 15 years of paying monthly premiums including very minor yearly increases this year they raised my premium over 400%. I went from paying $81/month to the new increase of $322.50/month!! The person I spoke with thought this was entirely reasonable and offered to cancel the policy since I was so unhappy with the change. So yes the service was good for those years but this is how they treat you and your precious pet when they would probably need it the most. Don't fall for this trap
Insurer: Embrace
By: Beth
REPLY IS QUICK
REPLY IS QUICK. EXPLAINS WHAT IS NOT COVERED AND WHAT IS ON INVOICE
Insurer: Spot
By: Georgeann Cochrane
Absolutely the Best
Absolutely Met Pet Insurance is the best. I have had Met for nearly 3 years now. Have no negative experiences with them. Highly recommend them. I tell all my friends about them. Terrific Company.
Insurer: MetLife
By: Martha
Saved my dog's life
Pets Best saved my dog's life when she had to have heart surgery. I would have had to out her down due to cost had i not enrolled in insurance. Pets Best helped me through a very difficult time, emotionally and financially with grace and kindness.
The Best
As it relates to all aspects of this specific illness claim (as well as all previous claims (whether illness or wellness), Pets Best is extremely customer focused, always delivers, very responsive and never disappoints!! Thank you
Great customer service experience
Overwhelming to make so many choices at first, but the person-to-person customer experience solved it all!
Insurer: Embrace
By: Donna