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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very positive experience
Very smooth and easy process, good price
Insurer: MetLife
By: Mila
FIXED A PROBLEM IN A TIMELY MANNER.
FIXED A PROBLEM IN A TIMELY MANNER.
Insurer: Embrace
By: Pastor W.L. Acklin
So easy for claims
So easy for claims , super customer service and pays on time.
Insurer: Trupanion
By: Dawn
foreign object ingestion
Pets Best did cover the necessary diagnosis and procedure in full as per our policy. They did take a full month to reimburse us however which was a long time to wait.
Fraud
Currently getting a lawyer because they straight lied to me about a policy. Said a surgery would be completely covered and they only paid a very small portion. I had a worse policy for my other dog, and got her surgery almost completely covered. But this better policy, they won’t cover a very routine surgery. They refuse to let me hear the phone call, without a subpoena. Literal insurance fraud. I have lots of proof of their lies and inconsistency in their information, from multiple agents and managers. I highly recommend you get different insurance. Their claim process is slower than a turtle with 3 legs. Sometimes having to wait close to two months for a reimbursement.. complete garbage.
Insurer: MetLife
By: Jason
You folks were great!
You folks were great! Proactive….intelligent….on top of things….thank you!
Insurer: Fetch
By: John McCarthy
Evrything was very easy to fill out.
Very east to fill out. Stop with the surveys.
Insurer: MetLife
By: charles oconners
Never had any problems with Nationwide…
Never had any problems with Nationwide pet insurance. If you have the money to absorb a big vet bill I would not buy it though. I don't really think it evens out.
Insurer: Nationwide
By: Glen
Our cat's premiums went up over 400% in…
Our cat's premiums went up over 400% in 5 years! We've protected our cat from day 1 with comprehensive insurance and have had very few claims. Now that he is a senior cat and is having some health issues, we're seeing our premium increase 60% year over year, and over 4x since 2020. There is no transparency -- are these increases due to having made a claim, or are these rates across the board for all cats of the same age & coverage?
Insurer: Fetch Canada
By: Frustrated in toronto