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Easy to navigate website
Easy to navigate website. Prompt confirmation of claims and quick processing.
Insurer: MetLife
By: GODFREY
Easier and quicker than I thought to…
Easier and quicker than I thought to get claim reimbursed. Customer service was very helpful.
Insurer: MetLife
By: customer
MetLife does a good job.
MetLife does a good job of making the filing of a claim easy. Sometimes the need for SOAP notes is a little uncalled for, such as a simple yearly exam or a dental cleaning with no complications. They fall short in communication when additional information is needed, for example I did not submit SOAP notes once and they let the claim sit with no action and did not email me to tell my why the claim had not been paid. Also, sometimes it takes a little longer than I think it should to process simple claims. I am extremely grateful I got in on their plans during the 100% coverage availability, I really wish they could offer it again and it would clearly set them apart from other companies.
Insurer: MetLife
By: David Echols
Great very clear and transparent with…
Great very clear and transparent with getting my pet care!
Insurer: Nationwide
By: Kaelen
Very professional and friendly staff
Very professional and friendly staff
Insurer: MetLife
By: Maureen Stramka
Very pleasant
He was very pleasant and real easy to talk to and he was very understanding,about my situation.
Insurer: Nationwide
By: Jennie
Outstanding insurance
My beloved Shetland Sheepdog, started having severe health issues around six months ago, which has resulted in multiple doctor appointments and procedures. Reducing the stress over financial aspects of his prognosis has definitely helped in a difficult time. Outstanding and caring customer service.
Insurer: Pets Best
By: Rebecca Mahr
Dryness to use
Dryness to use , quick process . Always someone to assist. Highly recommend
Insurer: MetLife
By: James Jannazzo