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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Customer service
I don't have any negative thoughts concerning Spot Pet Insurance. The company is a major help to my Gracie. I will definitely recommend their services to anyone 😀.
Insurer: Spot
By: Rosemary
An insurance company that actually has your back
I have Spot insurance for all 4 of my pets. It's one thing to have insurance, it's another to have to use it. One of my senior dogs had to have TPLO surgery on both of her knees. I had such a fear that it would not be covered, but Spot covered BOTH knees and paid out the next day! My cats have also had smaller issues and I've never had a claim get denied. I would recommend them to anyone.
Insurer: Spot
By: Tricia Jacobson
Reliable
Excellent support friendly staff members, Great rates , On top of our needs as consumers.
Insurer: MetLife
By: Christina Deleon
I would like to see processing of…
I would like to see processing of claims be a bit quicker. Also I’m legally blind and have some issues using the app.
Insurer: MetLife
By: Judith Rodman
Everything went smoothly and quickly!
Everything went smoothly and quickly!
Insurer: MetLife
By: John K
Beware of Hidden Dental Requirements for Coverage
2 stars for nice customer rep on phone when I finally got to them. 0 stars for policy transparency. Buyer beware: if you want any coverage for dental incidents, your dog MUST have had a cleaning within 13 months of signing up or they won't cover ANYTHING dental. Even if you have had previous cleanings in the pet's life as needed. They hide this in fine print. So maybe not the best policy for little dogs who tend to get dental issues.
Insurer: Pets Best
By: Joan K
I can not sing the praises of Healthy Paws Enough
I can not sing the praises of Healthy Paws enough. I have been with them for 7 years and am amazed daily by what a great company they are (considering the reputation most insurance companies have.) They review claims quickly, fairly and reimburse you for benefits in a matter of days straight to your bank account. The scope of what they cover is impressive and the yearly increase in their premiums has always been fair and reasonable. I left them briefly a few years back based on big promises made by a competing insurance company. It was a terrible experience. Their competitor took forever to review our claim and in the end came back and covered almost nothing. I came back to Healthy Paws and will never use a different company again. Most recently my dog had to have surgery. Not only did Healthy Paws cover the majority of the cost, they even emailed me to check in on my dog’s recovery a few weeks later. Thank you Healthy Paws for putting my faith back into insurance companies.
Insurer: Healthy Paws
By: Nicky
One less thing to worry about …
Our pets have been insured with Trupanion for over 10 years. When we've been faced with tough medical situations with our pets, we have never had to choose between the best care for our pets or making our mortgage payment.
Insurer: Trupanion
By: Georgia N
It is easy to use and covers what I need
It is easy to use and covers what I need
Insurer: MetLife
By: Toni Angelo