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10

out of 10

Verified Reviews

coverage vs.

coverage vs. cost doesn't make sense. I felt nickeled and dimed by you not covering the doctor visit as an example for the condition. That did not make sesne to me. I have spent around 10K in premium and I don't believe I have been able to collect anything on even one claim yet my premium continues to go up each year. If I am not making claims why do you continue to increase premium - positive history should be looked at just like negative history.
  • INSURER: Trupanion US
  • POSTED: 08/16/2021
  • BY:
  • BREED: Labradoodle
  • AGE OF PET: Over 8 years

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Collette was professional and friendly.

Collette was professional and friendly. Resolved issue by updating information.
  • INSURER: Trupanion US
  • POSTED: 08/16/2021
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Over 8 years

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Submitting a claim

Claims couldn’t be easier! Very quick response time
  • INSURER: Trupanion US
  • POSTED: 08/16/2021
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

claim was done Timely matter

claim was done Timely matter
  • INSURER: Trupanion US
  • POSTED: 08/16/2021
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Excellent Service

Claim transactions are always handled promptly. Whenever I have reached out by phone, your client service reps provide excellent service.
  • INSURER: Trupanion US
  • POSTED: 08/16/2021
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Claim process was quick and went smoothly.

Claim process was quick and went smoothly.
  • INSURER: Trupanion US
  • POSTED: 08/16/2021
  • BY:
  • BREED: Mixed breed
  • AGE OF PET: Over 8 years

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

claim in process

claim in process
  • INSURER: Trupanion US
  • POSTED: 08/16/2021
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

Signed onto Trupanion: keep improving

Chose 8 because of the transparency, clarity of coverage, clear communications (documents, customer service). It would have been a higher rating if certain key procedures (e.g., neutering -- good for the health of the animals and of the stemming unwanted pregnancies, etc.) were covered.
  • INSURER: Trupanion US
  • POSTED: 08/16/2021
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Carmen was adorable and explained everything perfectly she felt like family??

Carmen was adorable and explained everything perfectly, she felt like family??
  • INSURER: Trupanion US
  • POSTED: 08/16/2021
  • BY:
  • BREED: Miniature Smooth Haired Dachshund
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Brandy's successful surgery.

Brandy need surgery to remove a lump near her anus. It was removed successfully and a large portion of the surgery costs were covered. I brag about your company to all of my friends with Fur Babies.
  • INSURER: Trupanion US
  • POSTED: 08/16/2021
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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