Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

5

out of 5

Verified

payment was immediate at the vets office.

payment was immediate at the vets office. Thank you Trupanion for your fast service.
  • INSURER: Trupanion
  • POSTED: 11/26/2021
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Verified

Easy Peasy!

Vet submitted claim… easy! Processed quickly! Response was very clear.

Did you find this review helpful?

Yes No
5

out of 5

Verified

Great customer service!

Quick and easy the representative answered all of my many questions thoroughly and with patience
  • INSURER: Trupanion
  • POSTED: 11/26/2021
  • BY:
  • BREED: Mixed breed
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Verified

Because when I submitted an invoice for what my veterinarian told you was an infection in the lip fold you said no it was an allergy and would not take it as part of a deductible.

Because when I submitted an invoice for what my veterinarian told you was an infection in the lip fold you said no it was an allergy and would not take it as part of a deductible. Fortunately my vet was right and the infection, after treatment, cleared up. But what if it had been a more serious reoccurring condition. Without seeing the infection or believing a colleague your vets wrongly diagnosed a problem. All I was asking for was for this infection to be credited to my deducible.
  • INSURER: Trupanion
  • POSTED: 11/26/2021
  • BY:
  • BREED: Mixed breed
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Verified

Amazing Customer Service

Very informative and easy to talk to. They answered all of my questions also.
  • INSURER: Trupanion
  • POSTED: 11/26/2021
  • BY:
  • BREED: Miniature Australian Shepherd
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
4

out of 5

Verified

Because when I switched to your insurance for our 6 year old dog I was not fully informed as to possible issues involving prior conditions ie a minor ear yeast infection !

Because when I switched to your insurance for our 6 year old dog I was not fully informed as to possible issues involving prior conditions, ie a minor ear yeast infection ! So now she can never receive insurance for ear problems ! I highly doubt you might post a less than positive review .
  • INSURER: Trupanion
  • POSTED: 11/26/2021
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Verified

Easy company to do business with

Quick and transparent response.
  • INSURER: Trupanion
  • POSTED: 11/26/2021
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Verified

I choose this score becayTrupanion is very fair and quick to handle and resolve claims.

I choose this score becayTrupanion is very fair and quick to handle and resolve claims. Trupanion is the best for pet insurance by far ! Customer Service does a consistently excellent job in treating customers with respect and empathy.
  • INSURER: Trupanion
  • POSTED: 11/26/2021
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Verified

Chat feature was easy quick and responsive at 9 p.

Chat feature was easy, quick and responsive at 9 p.m. on a Saturday night. Was able to request a rider be added to my policy via chat.
  • INSURER: Trupanion
  • POSTED: 11/26/2021
  • BY:
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
3

out of 5

Verified

Chat support always friendly but seem to get nowhere with any claim we try.

Chat support always friendly, but seem to get nowhere with any claim we try. Basically get everything rejected, nothing covered and now getting notified that our rates are going up in 2022!!
  • INSURER: Trupanion
  • POSTED: 11/26/2021
  • BY:
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No

Get a quote today

Leave a review