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Update on claims m
Ashley was a very measure to work with. She is investigation my claim and will get back to me.
Insurer: Prudent Pet
By: stonegmail.com
Thank you BOBBY
After speaking to many people at several pet insurance companies, I chose Prudent Pet, because Bobby was patient and kind. He listened to what I was asking for, and gave me a quote that I found reasonable. Bobby explained everything I had to do, and offered to be available for any questions I may have in the future.
Insurer: Prudent Pet
By: Sonia Topey-Smith
Repayment was very prompt
Repayment was very prompt
Insurer: Fetch
By: Madeline
Lack of Communication is a Problem
I am a newer customer. After reading reviews and comparing plans, we went with the ASPCA plan. We just filed our first claim. I cannot believe what a hassle it was. We uploaded all the paperwork. It turns out, ASPCA insurance was calling our vet's office, hounding them for the paperwork I uploaded. So, I uploaded the paperwork again, and again. I emailed them once, and then twice, and then a third time. there is no phone number to contact them. My veterinarian contacted me, VERY angry, to ask me to stop the insurer from HOUNDING them for the paperwork that was ALREADY given to them! Now my vet's office is threatening to drop ME as a client for the incessant harassment from the ASPCA Insurer. And again, there is no number to call to talk to a HUMAN. They did not even reply to my many emails asking specifically WHAT was needed, so I was left guessing. My vet's office said that they recommend Trupanion specifically because of frequent issues like this with ASPCA. Based on this, I cannot recommend this insurer. I wish I had known about their very poor service before we signed up, and I will be researching insurers for the future with better service.
Insurer: ASPCA
By: Kay Bee
Very happy with Embrace Pet Insurance
We have been with Embrace Pet Insurance for almost 7 years, and very happy with the service.
Insurer: Embrace
By: Dayaker Rangineni
The best insurance for your pet!
The lady that helped me was so kind and amazing!!
Insurer: Nationwide
By: MARILYN
This company is great
This company is great! Customer Service is awesome as they are always helpful and normally are able to correct the request on the first try.
Insurer: Embrace
By: PATRICIA
Keep raising my monthly premium and…
Keep raising my monthly premium and never paying much for claims. Typical insurance
Insurer: Trupanion
By: Denise
I am so thankful that I chose Fetch
I am so thankful that I chose Fetch. Their claim process was very easy and I was kept informed of the status throughout. They reimbursed me very quickly with no issue and it was the full amount I expected with the coverage limits I had chosen.
Insurer: Fetch
By: Paula
A person always answers the phone
A person always answers the phone. Customer service is great very knowledgeable people.
Insurer: Trupanion
By: Max