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I initially thought it was a…
I initially thought it was a coincidence, but after posting a negative review about this insurance company, I quickly noticed an influx of positive reviews with suspiciously generic names. Now, same thing is happening to knew negative reviewers. It feels like they are artificially boosting their reputation. Very disappointed with their practices.
Insurer: Fetch
By: Guyana
MetLife pet insurance is wonderful
MetLife pet insurance is wonderful. It is so easy to submit claims, customer service is helpful and answers all my questions. Most of all my claims are handled so quickly and I receive my reimbursements so quickly!!
Insurer: MetLife
By: Donna
I need insurance for my baby Girl
I need insurance for my baby Girl . These people were really nice They helped me out a lot
Insurer: Prudent Pet
By: mensendeborahgmail.com
My Agent Franklin, amazing guy!
My agent Franklin was absolutely amazing, welcoming, and super helpful! would definitely recommend :)
Insurer: Nationwide
By: Mileyna Astacio
Fast, friendly service
I received online help to upload SOAP notes for history of my dog. Then everything was process in days, and I was given choices on how to be reimbursed.
Insurer: MetLife
By: Terri V
My claims take 30 plus days even when I…
My claims take 30 plus days even when I upload invoice and soap notes. Also, have claims denied with sufficient explanation. Have 2 dogs, 6 claims and only 3 approved. Terrible customer service. Going back to Spot.
Insurer: MetLife
By: Mitch Kuddar
Buyers beware...
I am very disappointed and concerned with Trupanion's service as of late. Especially if pet parents are relying on their help and services for the well-being of their animal... Last year when I adopted a purebred cat, I was provided with a code from the breeder for a free 30 day policy. I had no problem activating it and the agent was very great! My only issue at that moment was they had told me I would be called back at the end of my 30 day trial, but was never called. I had therefore decided not to pursue a payed insurance with them. I have now adopted a new cat from the same breeder and had another 30 day free trial. I tried calling the first time the night of the adoption and had to leave a message since no one could take my call. I waited 2 days for them to call me back. Nothing. I decided to call back on the 3rd day. I was then told that because I waited, I may not be able to benefit from my 30 day trial. I was also told I would be called back by a supervisor either tuesday or wednesday of this week. We are now thursday and I have not been called back... I am glad that this was not for an ACTUAL HEALTH ISSUE with one of my animals and that I am not an actual paying client. But unfortunately, this experience was enough to convince me not to insure my pets with Trupanion.
Insurer: Trupanion Canada
By: Arie-Ianne Roobeurge
WARNING - Sharp premium increases as your dog ages or has long term health issues
Warning! Be prepared for steep jumps in premiums as your pet ages & has more health care needs. We are long-time customers of Healthy Paws pet insurance & just got notice our premium is going to jump from $146.71 to $1,210.83 a month. That’s an increase of 725%. Assuming this unbelievable jump in cost had to be a mistake, we contacted Healthy Paws & this was their response: “In the face of steeply rising costs and other veterinary industry developments in WA, after careful consideration, Healthy Paws will be replacing your current pet health insurance coverage...” Even though vet prices may be increasing, that does not justify a 725% increase in premiums. We believe our aging dog, who had cancer surgery this past year, is no longer profitable enough for Healthy Paws. This appears to be a pet insurance company that pushes out dogs as they age & need more frequent vet care. It looks like their focus on profits outweighs their compassion for pets & their owners.
Insurer: Healthy Paws
By: Lisa
I have had this for over a year and I'm…
I have had this for over a year and I'm regretful of spending so much money. The site and all often are buggy. I'm concerned this is not going to actually help me or my pets.
Insurer: Embrace
By: Mariah
Great experience
Great experience, takes awhile to get processed Pp
Insurer: MetLife
By: Lita Young