217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Hassle-Free Claims with Excellent Customer Service
Thanks to Healthy Paws, we were able to get our dachshund admitted to the hospital for emergency treatment and ivdd surgery without a hassle. There is nothing more stressful or heartbreaking than to be given just two choices from a surgeon: life-saving surgery (if you can afford it) or euthanasia (if you don't have $$$ or insurance). Having much-needed pet insurance allowed us to focus on caring for our dog and to get him the best medical care possible.
Insurer: Healthy Paws
By: Tina
It’s a scam
Do not get this pet insurance, it’s a waste of money. What I didn’t realize and what they didn’t make clear to me is that you have to meet a deductible for EVERY new condition. I spent 900$ on my dog thinking they would start paying for something after that, NOPE. They denied my claims and then explained after the fact that no, you have to meet a deductible for every sick issue you claim. I canceled immediately after finding this out. Good thing I only paid for it for 5 months, I would have wasted a lot of money if I had found this years down the road.
Insurer: Trupanion Canada
By: Rachel
Fantastic
Your great! My vets office sends in the forms within 3 weeks I have my reimbursement and everyone is happy.
Insurer: Nationwide
By: Donna
Great Insurance
Thank goodness I had the forethought to get this insurance when my cat was a kitten. He was diagnosed with EPI recently and the insurance has paid towards every claim thus far. However, someone does call from customer service to check on your pet’s progress when several claims are submitted. This is nice, however, one woman in particular could use training in her phone presentation.
Insurer: ASPCA
By: Wayne
Best pet insurance ever
Can’t say enough good things about this insurance. So easy to submit a claim using the app and I kid you not they are finalized and paid in a matter of days. My dog has been sick with many claims lately and they are paid with no problems.
Insurer: ASPCA
By: Karen
I can't imagine a better pet insurance company.
This is my second review for Embrace, regarding claims service for my nine year old cattle collie cross. I had insured him barely over a year when he began limping. At first the vet thought it was just arthritis, for which he began expensive, monthly injections of adequan; but we eventually discovered a torn cranial crucial ligament (CCL), with TPLO surgery recommended as the most beneficial option. Throughout the entire process and not during rehab, the staff at Embrace have been efficient, polite, respectful, responsive, and sympathetic. I receive prompt confirmation with each claim they receive, followed about a week later by a determination, which has always been that the claim has been covered, including the continuing adequan injections. In this era of substandard customer service, it is reassuring to find a company that demonstrates exceptional customer service through its actions, rather than by disingenuous platitudes.
Insurer: Embrace
By: Mike
Excellent claims processing and customer service
I have my animals covered for 20 years and have had consistently great service, caring people and fast claims.
Insurer: Hartville
By: Jan
Amazing care
I live my Nationwide pet plan. It allows me to care for my pet above and veyond
Insurer: Nationwide
By: Nicole
Quick claim response and no concerns about claims being denied inappropraitely
They have always approved claims appropriately, I've never had to dispute a claim. They typically turn claims and estimates around in about a week.
Insurer: ASPCA
By: K
It is going great
Nationwide Insurance has been a good investment. So far, I have not needed it for anything serious, but the Vet Line has been very helpful and I have used the Wellness rider several times.
Insurer: Nationwide
By: Linda