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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Rebecca was just the best ever we were…
Rebecca was just the best ever we were in contact with each other for months until I finally went with prudent because of your pricing and Rebecca. I felt very comfortable with her and she never gave up on me while I was doing research with other companies she is a great talent for your company thank you Deborah pirre and Eddy and Georgia
Insurer: Prudent Pet
By: Deborah Pirre
Deserves zero stars
Would give them zero stars if I could. What a scam and a waste of money. Coverage is horrible, the app glitches , and they don’t cover anything. It is almost impossible to speak with a real person. All chat bots and it’s not helpful. Do not recommend!!!
Insurer: Fetch Canada
By: Kelly
Pets Best is one of the best insurance companies
Pets Best is one of the best insurance companies I have ever worked with. They paid 99% of the claims we submitted for our beautiful 13 years old Standard Poodle Charlie who just passed away last week. Pets Best was with us every step of the way for Charlies's care. Charlie was found by the Vet to have anal gland cancer at 8 and had to have it surgically removed. Again, Pets Best was there and covered the expensive surgery and care. Their payments were prompt. Their premiums were fair. I wish they had insurance companies like this for humans.
Insurer: Pets Best
By: Daniel Wotman
Great coverage
Great coverage, Quick processing, and a good value
Insurer: Healthy Paws
By: Elizabeth
Initially I struggled with the new…
Initially I struggled with the new process of filing a claim, but eventually had success.
Insurer: Embrace
By: Pam Gagnier
Met life has always been wonderful to…
Met life has always been wonderful to work with and never gave us any hassle about our pet insurance claims. They are the best!!!
Insurer: MetLife
By: Tracey
Trupanion works with the hospital from the start . They cover exactly what they outline on their website. Very helpful with questions. I will use them for my next pet as well
Trupanion works with the hospital from the start
Insurer: Trupanion
By: Mary L
The Best
Dependable, quick, reliable and efficient. Thank you. Would not insure my pets with anyone else.
Insurer: Embrace
By: Russ Mulholland
Terrible customer service
Terrible customer service, I missed out on over $600 worth of claims last year, I talked to someone on the phone and he was rude, self serving and not helpful.
Insurer: MetLife
By: LISA OLIVO
Contact said the claim was paid to…
Contact said the claim was paid to original method of payment. Cannot find a record of it anywhere!!
Insurer: MetLife
By: Lorraine