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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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RUN AWAY
This company does everything in its toolbox to not pay claims. Even when your dog is sick. RUN RUN RUN away. I wish I had chosen another company. What a waste.
Insurer: ASPCA
By: HS
MetLife Pet Rocks!
This is my first time having pet insurance, but I'm glad I decided to get it. Submitting claims in the app is easy and efficient. It puts my mind at ease, knowing my fur baby and finances are covered for preventative care, as well as illness.
Insurer: MetLife
By: Chianda Rawlins
The quickness of receiving my…
The quickness of receiving my reimbursement was absolutely amazing. Fastest it's ever been in six years.
Insurer: MetLife
By: dustin
I recently had to file a claim for one…
I recently had to file a claim for one of my dogs. The process was super easy. I was able to do everything from their app and anytime I had to call them, customer service was great. I highly recommend MetLife pet
Insurer: MetLife
By: Laura
Good experiences
I have received good customer service and fair treatment with MetLife Pet Insurance. We have had policies with Met Life for several pets over the years and have been satisfied with our experiences.
Insurer: MetLife
By: Lisa
Satisfaction
Easy submission process and rapid reimbursement. Need to add bordetella vaccine to selections on your website rather than having to email a claim form.
Insurer: Spot
By: Funny in SC
This company is great
This company is great. They review your claims quickly.
Insurer: MetLife
By: Sandra Clark
Easy Peasy Claim
"LOVE how easy it is to file a claim. Snap a picture of the receipt. Go to app and load the photo. A few days later I get an email and money is in my account. So simple. P.S. I actually did all this as I walked out of the vet's office. "
Personality and I could relate to the…
Personality and I could relate to the person. My pet did not do well with meow mix.His dog had to have other food too. Some of the foods on the market are not healthy!
Insurer: Nationwide
By: Barbie and Sophia
Wellness check
"My dog had a wellness check. Submitting the claim was simple, response time was great, claim was reimbursed quickly. It was the first time I have used pet insurance and was really impressed by the whole process. Highly recommend Pets Best!"