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Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great
Very easy to file claims. Thoughtful followup.
Insurer: Nationwide
By: Heather
Stay Away from Pets Plus Us
This was a waste of three years of premiums. Difficult to get through on the phone lines, evasive responses to deal with claims, refusals to pay out anything on claims, and then slapping 'temporary exclusion conditions' on the file. They want you to produce all kinds of paperwork, but they won't provide you with their own. I'm going back to my last insurer Trupanion who was easy to deal with and honest about their coverage and in communicating with customers. On top of that Pets Plus Us tries to use scare tactics to keep you from cancelling and going to another provider. Wish I had known about Pet Insurance Review before switching three years ago. Stay away from Pets Plus Us.
Insurer: Pets Plus Us
By: marion
Reimbursement at a glance
Reference : Quick reimbursement of the claims.
Insurer: Embrace
By: Van
I really like this insurance
It is so easy working with National. And the saving has been great
Insurer: Nationwide
By: Susan
This company is GREAT!!
The claim process is so easy and the reimbursement process is done in a timely manner.
Insurer: Nationwide
By: Brenda
I'm in as a customer, but the paperwork coming back after a claim does not always make sense anymore, will have to call,
I am a long term customer, many dogs, I still am satisfied, although I hear people rave about Trupanion. I recently had a fairly big claim (around $6000) processed, and I will have to call as to why 90 percent of it after deductible wasn't paid. The key word is "eligible", and I am a little concerned that give you some wiggle room different than your advertising.
Insurer: Nationwide
By: Randi
It helps to know Nationwide is there
Beau is having some issues lately that we can't find the reason for, and it's good to know that some of the tests being recommended will be reimbursed, at least in part, by Nationwide.
Insurer: Nationwide
By: Tordis
Rating average
Very easy to file claims though the process is a bit long to see what gets paid. Like most insurance companies there are treatments that they do not pay. DIsappointed in what was not covered for my puppy his first year of life considering I purchased the best plans with minimal deductible. 2 tier system, I dont care for, but i have not compared side by side to other companies yet. Read the fine print for what is covered, many things are not. I dont think they would be my first choice after knowing what i know.
Insurer: Nationwide
By: Linda
Thanks for the nice email asking how our Pebbles is doing. Thoughtful!
Thank you for your kind email. Nice to know she is of concern. Just an ear infection. Thank you for your help.
Insurer: Nationwide
By: Bette
Security of knowing that know matter what when I it comes to Molly's health the answer to the vet is always - Do it!
Ensuring Molly's health and welfare are always taken care of.
Insurer: Nationwide
By: Colleen