209,630+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Working really well
I am really glad we have Boon covered. Nationwide is working really well for us. THanks
Insurer: Nationwide
By: Wendy
Easy to submit claims, but medical review took almost 2 months.
Claims are easy to submit online. My dog had skin allergies with a lot of appointments and I had to submit all this medical records. It took about two months for Nationwide to review the medical records, before I received reimbursement for my claims.
Insurer: Nationwide
By: Kelly
Good foundation but go faster
I appreciate the help with the vet costs but on the other hand I pay good money every month for that very thing and I expect faster attention to my claims. My last claim took over 30 days and I had to contact customer service to inquire. After that all four of my pending claims went through fast.
Insurer: Nationwide
By: Beth
Wish you could submit claims via phone
My neighbor is looking for a puppy I told him to get Nation Wide insurance as soon as he gets his puppy
Insurer: Nationwide
By: Tammy
Great service
Filing claims is very easy on the VitusVet app, and the check arrives quick after approval. Great Service!
Insurer: Nationwide
By: Greg
although a stressful situation I was super pleased with the claims process and touched by your follow-up on his health.
This is the first time I got insurance on a pet, and I have to say the experience of having to use it was very easy and super helpful in covering an unexpected medical cost. I would definitely recommend this to anyone who is on the fence about getting insurance. Its nice to have the security that your pet will be covered.
Insurer: Nationwide
By: Miroslava
Thanks For Helping, Just Wish The Process Was a Bit Faster
From a non-business perspective, overall, thank you very much for proving my money hasn't been wasted these 6 months. I really appreciate the financial relief that your service has provided for this visit. On a strictly business review process I wish there was more translation of the progress of a claim and/or the process was faster. I waited nearly a week just to see if the claim was received correctly. (I did not receive even an auto-message to say it was received). Then I waited about 2-3 weeks to see what was happening with the policy. I would have preferred regular updates as a new customer as it made it really hard to prepare financially.
Insurer: Nationwide
By: James
Great service and timely corespondence
Nationwide Pet Insurance is easy, quick, and shows compassion for the safety and health of your pet.
Insurer: Nationwide
By: jess
They are fantastic
They do a great job and are very efficient. Nice to have people care about animals
Insurer: Nationwide
By: Beth