217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Corrected EOB
The first EOB was not great but you changed it and made it right.
Insurer: MetLife
By: Donald Cohen
Amy from Embrace never followed-up with…
Amy from Embrace never followed-up with alternative policies as promised after Embrace sent me a 67% increase for my renewal. I submitted zero claims and have a healthy pet.
Insurer: Embrace
By: Keith
My dog needed surgery for a luxating…
My dog needed surgery for a luxating patella. The claims were very easy to file online and I received reimbursement within a week. The surgery costs with preop appointments was close to $4000, so I was very grateful to have the coverage. The only complaint I have is about the increase of premiums after the first year. The coverage was well worth it though
Insurer: Embrace
By: Laura Withrow
Premature request for review
You prompted me to write a review about submitting a claim. Yes, the apparent submission seemed simple enough. As you have not approved it, nor have I received reimbursement yet, it seems quite oddly premature. Edit: I now see this review is tagged as an “unprompted review” which is clearly a lie.
Insurer: Embrace
By: Jeannot Quête
Ease of pricing tools and Option Caoverage.
Ease of pricing tools and information detailed clearly in regards to optional coverage.
Insurer: MetLife
By: YANIRA SIROL
Sign up was easy and smooth
Sign up was easy and smooth. Now to see about service, though two friends say good things, so I expect to see the same.
Insurer: MetLife
By: STEPHEN ANDERSON
Great response time
Great response time. They make the process very easy.
Insurer: Spot
By: Brenda
Ease of filing claim
Ease of filing claim
Insurer: MetLife
By: customer Anne B
It took awhile for me to figure out…
It took awhile for me to figure out what was needed to be submitted but now it’s easy and fast. Plus the representatives are caring and helpful.
Insurer: MetLife
By: Barbara Fries
On my first experience with a claim
On my first experience with a claim, MetLife Pet processed it just like they said they would without a hitch. Very smooth couldn’t be happier.
Insurer: MetLife
By: Dave