207,041+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,041 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to file claim and quickly processed
Easy to file claim and quickly processed
Insurer: MetLife
By: Laura Oakes
New customer
New customer, first claim for routine care was very fast and easy
Insurer: MetLife
By: Charles Pedersen
My insurance doubled since the time I…
My insurance doubled since the time I obtained it forcing me to cancel the renewal. My dog is healthy and doesn’t have any preexisting conditions. Update to MetLife response: I tried calling two times trying to lower the price without sacrificing too much coverage. Unfortunately it makes more sense for me to switch to a different company. Too bad because otherwise I was happy (except of long claim processing times).
Insurer: MetLife
By: Aneta Chute
Easy choice fir pet insurance
Very professional and knowledgeable. Easy choice for pet insurance.
Insurer: Prudent Pet
By: Nina
clear and prompt
clear and prompt
Insurer: MetLife
By: MICHAEL A TARTAGLIONE
My dog had cancer- 2 years following…
My dog had cancer- 2 years following multiple sedated x-rays, lots of tests and 3 surgeries+ the round of radiation and she is fine. lots of worrying,lots of no sleep but the one thing I never had to think about was insurance! They have been great. I am grateful that not too long ago I decided to insure the dogs and this one was older, so of course more expensive. Yes there are deductibles and 90% coverage but this is exactly what I wanted- Catastrophic coverage. Boy was this catastrophic. At first , every time I filed a claim I was nervous. I shouldn't have been. My dog is good now and it is mostly due due to insurance from FIGO.
Insurer: Figo
By: Robert Dibble
They are the absolute worst company to…
They are the absolute worst company to partner with for pet insurance. After calling customer service for almost a week and not being able to get in contact with anybody to help me so I can cancel my policy before the 30 days and of course nobody answered I finally was able to get in contact with somebody today to be told that I could not get a refund, but they will go ahead and cancel my policy or something that I had never used never again. Will I ever listen to somebody about using a pet insurance company like this again their customer service people are phony. They are liars and they need to learn how to answer the phone. What kind of business runs with nobody answering the phone?
Insurer: Spot
By: Makayla Baines
I had no issues !
I had no issues !! Super easy and straightforward so far
Insurer: MetLife
By: Princyana
Claims site is terrible
Claims site is terrible, both on app and via web. Uploaded every possible clinical document, but they didn't seem like they even looked at them and delayed claim process while "awaiting clinical information". I still haven't had an outcome but Embrace sent me an email asking me to review them, so this is where we are at. Maybe when the claim is finally adjudicated, I may have further feedback.
Insurer: Embrace
By: GBND