217,651+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,651 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Save Your Time and Energy
I have spent hours out of my year dealing with Sonnet Insurance's consistently poor customer service. Been a customer since Sonnet shortly after it was founded in 2017 and I am very excited to move on. Someone from Sonnet will likely respond to this review to try and save face for prospective customers reading this and I would recommend the person from Sonnet responding to this: reconsider, and dedicate your time actually speaking to customers. When someone has a problem, pick up the phone. Hours waiting to get through to someone and this has happened several (more than 8) times throughout the year. This should be investigated both internally and by FSRA. Excuses like: "it's a Monday," or "Had to get someone else to review it, sorry it took you to follow up with me to get a response weeks later." Habitual insanity. To prospective customers: please let me save you time and energy; you are way better off going with another company that is not Sonnet. Takes a lot for me to leave reviews and I hope this gets to the right person to make a positive change at your business.
Insurer: Sonnet
By: Jeremy B.
Great value!
Quick turn on claims. Friendly customer service reps.
Insurer: MetLife
By: CK
Honestly the best there is
Honestly the best there is, I am so thankful for them and my furbaby is alive and they don’t hassle you
Insurer: MetLife
By: ViVienne
Enrollment was simple and straight…
Enrollment was simple and straight forward
Insurer: MetLife
By: Carol L
pet insurance
Easy to use I like that it helps
Insurer: MetLife
By: April McCall
From start to finish Karley made the…
From start to finish Karley made the process as smooth as possible. All my options were communicated to me clearly and in a way I could easily understand. I’m very thankful for her help in getting the best protection for the new member of my family!
Insurer: Fetch
By: Tori McCabe
Quick turnaround on claim submission
MetLife reimburse my claim very quickly
Insurer: MetLife
By: ELR
Easy app to put in claims
Easy app to put in claims. They are quick to review and respond. It has been a great experience
Insurer: MetLife
By: BrendaDillian