154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

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Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 23, 2025

Always help representatives when I call…

Always help representatives when I call with a question or problem.

Insurer: MetLife

By: Robb Morss

Verified June 23, 2025

They are very helpful every time I call…

They are very helpful every time I call they explain all my options for my dog

Insurer: MetLife

By: Sandra Juarez

Verified June 23, 2025

Process was very simple.

Process was very simple.

Insurer: Nationwide

By: customer

Verified June 23, 2025

MetLife comes through again.

This was not my first time submitting a claim. I have had good experiences in the past, and was expecting more of the same with my most recent claims. Once again, MetLife provided overall excellent service. I was very happy with the ease of submitting claims, the fast review of the claims, the clear explanation of what was covered, and the final decisions on paying the claims.

Insurer: MetLife

By: Dan R

Verified June 23, 2025

Slow on payment of claims.

They are really quick to let you know they have reviewed your claim. but then you wait and wait for the check to arrive.

Insurer: MetLife

By: Robert Witham

Verified June 23, 2025

Very pleased!

You responded very quickly and communicated with me through out the process. Then processed my claim very quickly as well.

Insurer: Spot

By: Lisa Calkins

June 23, 2025

easy process now that I am used to it

easy process now that I am used to it. In the past I have been reimbursed quicly. Hoping that continues....

Insurer: Embrace

By: Jane Bentley

June 23, 2025

Embrace makes it so easy to file a claim

Embrace makes it so easy to file a claim

Insurer: Embrace

By: AvardWalker

Verified June 23, 2025

Over 20% policy renewal increases are…

Over 20% policy renewal increases are WAY TOO HIGH. Ridiculous. There should be minimal increases each annual policy renewal. Shame on you. I was not allowed to speak to a supervisor. I was not given an explanation for the extremely high increase. I am unemployed and have an expensive dog. Please help!

Insurer: MetLife

By: David Sobel

Verified June 23, 2025

Fantastic turn around time and they…

Fantastic turn around time and they really care about our animals.

Insurer: MetLife

By: Lisa and Ken Finger

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