207,041+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,041 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
207,041 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,688 reviews
10,944 reviews
5,187 reviews
58,957 reviews
14,600 reviews
Category with most reviews
This chart shows the distribution of review categories.
The staff is responsive and professional
The staff is responsive and professional
Insurer: Pumpkin
By: CHERYL A NASTASIO
Easy Reimbursements
I love that Metlife is able to reimburse us for our expenses- after deductible of course. I also love that they use zelle so you get your money back as soon as the review your claim- no waiting for a check!
Insurer: MetLife
By: Nellie
Reimbursement
It used to be very slow getting my money back in my account after I submitted all the necessary documentation. I’ve notice improvements in the timeliness of my reimbursement funds. Also, every support person that I have spoken to has been very professional & kind.
Insurer: MetLife
By: Connie McGrady
Claims are easy
I have 3 cats and have filed multiple claims for wellness exams, teeth cleaning and one emergency visit. All were addressed in a timely manner with no issues. Great experience with this insurance. I have suggested it to all my co-workers.
Insurer: MetLife
By: Karin Richardson
Claims process is simply
Claims process is simpe; payment is quick and explanation of benefits clear. No complaints
Insurer: MetLife
By: Finfan
Great response time
I truly appreciate the support provided through MetLife Pet. Their team consistently communicates updates, needs, and suggestions in a timely and helpful manner. One area where the experience could be enhanced is within the app communication process. For example, after submitting a refund request for monthly flea and tick medication, I was prompted to provide a SOAP note. This requirement wasn’t clearly communicated upfront, which led to some confusion. Providing clearer guidance earlier in the process—such as listing required documentation before submission—would make the experience even smoother.
Insurer: MetLife
By: customer
Excellent service with my Yorkipoo’s…
Excellent service with my Yorkipoo’s claim! Thank you ❤️
Insurer: MetLife
By: Kimberly Dilaire
I love Embrace
I love, love, love this company. My new little pup required extensive and expensive care and Embrace paid all my claims minus the deductible without question and promptly! I have talked about this company to my vet, and she is blown away about all the coverage. I used Embrace for my old nearly 19-year-old pup right up to her end of life and they even fully paid for her cremation and sent lovely notes of sympathy! With Embrace I know I can give my new pup all care and treatment she may need without worrying if I can afford it.
Insurer: Embrace
By: Barbara Sills
easy to do turn in receipts
easy to do turn in receipts, next day received notice it was paid
Insurer: MetLife
By: Gary
Amazing customer service
Cassandra was amazing and made the experience as seamless as possible.
Insurer: Nationwide
By: Tracey Fletcher