216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Inconvenient, Suspicious, and Poorly Designed
Payment date was moved without consultation. Horribly inconvenient when you're trying to pay, cancel, and move on. Website is designed horribly, no option to cancel without getting ahold of them directly, phone number links to a robot and asks for an extension that I was never given and isn't in the app. Makes me feel like I'm not allowed to leave, worries me that I will not be able to get this fixed and will be paying for 2 policies at once. I Just want a section where I can put in my card, pay it off, and leave.
Insurer: Sonnet
By: Val Carney
Great company!
We have been with PetsBest since we brought our baby girl home! She has now had knee surgery on both legs for torn ligaments. We filed a claim on her insurance and have been very pleased with the results! To file a claim you just have to send a photo of the receipt and they handle everything else! It takes about a month or so for larger amounts but they always keep you posted on your claim! They have paid exactly as the policy says! Would definitely recommend!
Excellent Care
Thank you for taking such great care of our little boy! It was so easy to work with your staff!
Happy with Healthy Paws.
Been very happy with Healthy Paws. Filing claims is very easy online. Reimbursement decision is done very quickly and great with direct deposit. Been with them almost 13 years for my Mozart.
Insurer: Healthy Paws
By: Gary Samuel
Simple to submit claim…
Simple to submit claim and upload documents through the app. Refund was quickly delivered.
Insurer: MetLife
By: customer
Unhappy, Not Company
Most importantly, their premiums are raised annually at a higher rate. At least $40-$50 more a month. I've been with them for 5 years and sorry I picked them. Unfortunately, other insurance companies will not cover pre-existing conditions even if they are minor like an ear infection. Also, their operational phone hours are short. You're lucky to reach them before they close for the day. I should have gone with Trupanion.
Insurer: Fetch
By: Karen
I filed my first claim after 2 years of…
I filed my first claim after 2 years of coverage. There is a LONG delay in receiving reimbursement and website is cumbersome and confusing. I keep receiving emails ‘apologizing for the delay’ but no explanation about why it’s taking so long.
Insurer: Pets Best
By: Breastfeeding Basics
Best pet insurance ever!! …
I researched a lot of pet insurances before I chose pumpkin. Your plan seemed to fit my needs, present and future, and I have not been disappointed one bit! I have recommended this insurance to all my dog parent friends and my vet due to the comprehensive plan, customer service and fast reimbursement. I am so happy I have this insurance.
Insurer: Pumpkin
By: Angela H
MetLife pet insurance is the best!!!
MetLife pet insurance is the best money I spend every month. Their service is superior! We are so very pleased with them. Will never have another puppy that is not insured by MetLife!!!
Insurer: MetLife
By: Cathy Brown