Southwest Veterinary Surgical Service, PC

Michael D McLaughlin

UPDATE: Just received a text message checking how Sir Winston is doing after have two surgeries, both on his hips that broke(genetic problem). His first hip broke in the middle of May and here it is mid July and Lori was checking up on how Sir Winston's recovery was going. We have never had a veterinary service ever provide services like we have received from Southwest Veterinary Surgical Service, PC. These people are super and outstanding in all their caring of pets. I spoke with Heather who is the manager of this this facility and express my appreciation of her staff about there concerns and caring of our Sir Winston, all we can say THANK YOU !!! Either May 17th or May 18th, our big tabby Sir Winston broke his right hip after breaking his left hip a couple months ago. I immediately called South West Veterinary Surgical Services in Peoria asking for the on call doctor to call me back. It wasn’t 15 minutes and the doctor called and I explained everything to her on the phone and she immediately setup an appointment for Sir Winston on May 19th for us see Dr. Newman who had don’t Sir Winston’s prior surgery. After consultation with Dr. Newman, we were advised that Sir Winston would go into surgery the same day. Later that day we received a phone call informing us that Sir Winston had an uneventful surgery and was in recovery wide awake. We also got regular updates as to his condition later that evening and the next day. Sir Winston came home the morning of May 21st and has been doing exceptional with his recovery. We definitely want to thank Dr. Newman and the rest of the staff who oversaw Sir Winston in surgery and recovery for their professionalism and upfront honesty. Our first bill from a couple months ago was $4087.00 and the second one was approximately $3300.00, so Sir Winston has a value of almost $8000.00 but will be able to live a normal life and he is only 2 years old. If any of you pet owners ever need surgery for your pet, go to South West Veterinary Surgical Services in Peoria. They are the absolutely the BEST. If I could leave a 10 star rating I would. My wife and I thank the staff for their kindness, especially Bri, she sent us updates regularly with pics. Highly recommend this surgical center for your pets.

Jul 7, 2025

Pat Garner

I took my dog to my vet and she told me my dog probably had a ruptured cruciate ligament and needed to be seen by a surgeon. I asked where she would take her dog and without hesitation she said Southwest Surgical. I was able to get in quickly and after our consult I scheduled surgery. My experience from start to finish was excellent. Dr Newman and his staff were professional, kept me informed and even provided a photo of my dog after surgery. The recovery is long but if I had questions or concerns a tech was a call or text away. I never had to wait long for a response. I would highly recommend Southwest Surgical and Dr Newman. Thank you for a great experience under a not so great circumstance.

Jul 8, 2025

Ken N

So thankful for the doctors and staff. Fin is finally at a place we trust and believe that he is getting the best professional care possible. He was a very sick boy but we can now see a happier healthier future for him.

Jun 26, 2025

Sonja Binggeli-Costello

The ease of an appointment, the professional demeanor yet friendly staff made it a great experience. Everyone involved with the care of my pet took time to explain everything. Although the cost was more than I expected when given the estimate, the surgery was excellent, care was excellent, communication excellent and I will return to this establishment for any future needs. Thank you to the team.

Jul 15, 2025

Monica Soto

I can't recommend this surgery facility enough! My dog was seen by Dr. Newman and everyone on staff was so friendly, knowledgeable, and compassionate. They truly care about the animals and put my mind at ease during a difficult time. They listened to my concerns, explained everything clearly, and provided excellent care. They even take the time to text you before your pet goes into surgery and after as well. I received a photo attached to a message when he was coming out of surgery. I can't thank you enough for saving my dog's leg.

Jun 13, 2025